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Senior Information Security/IT Executive & Cyber Security Program Leader with IT/business operations management experience, guiding global tech companies, client businesses, and government agencies in optimizing IT risk management; securing data & information assets through security program management. Cyber security risk assessment, identifying challenges in information management and providing IT solutions to set IT security governance. Influence C-levels on decision-making on cyber protection initiatives & IT infrastructure management, supporting business leaders in identifying opportunities for IT infrastructure development, service delivery, process improvement, and cyber risk management across operations; establishing security awareness for data privacy.• IT Security Solutions & Business/IT Transformation Strategies: Manage exposure to cyber threats/ attacks, cyber risk (e.g. Threat Intelligence, Cyber Security Strategy, Private & Hybrid Cloud).• High-Performing Teams: Built/trained/led teams in program development, project management, product management, portfolio management; business strategy & service delivery.• Cyber Product Portfolio: Led market research/analysis of product & service offerings, identified work for max ROI; supporting product innovation to maintain customer retention.• Private & Hybrid Cloud: Led multi-year program plan & business strategy to transform IT service offerings, provided advisory to support the service delivery/launch.• Security Compliance: Information Security leader focused on US & Europe compliance with DFARS, GDPR , & NIST 800-171/53; delivered change leadership and cyber security awareness.• Government Information Security: Counterintelligence Special Agent for US Army operational security act, providing cyber security solutions for Insider Threat & Information Oversight.• Military Leadership: Lead teams of joint & multinational forces to combat global terrorism & insurgency as US Army Special Ops leader.
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Senior Manager, Customer Success WestNetskope Nov 2024 - PresentSanta Clara, California, Us -
Regional Manager, Customer Success WestNetskope Sep 2022 - Nov 2024Santa Clara, California, Us -
Manager, Technical Customer SuccessNetskope May 2022 - Nov 2022Santa Clara, California, Us -
Technical Cloud Security Success ManagerNetskope Dec 2019 - May 2022Santa Clara, California, Us -
Enterprise Cloud Security Program ManagerNetskope Mar 2019 - Dec 2019Santa Clara, California, UsCloud Security Program Manager charged with driving a proactive, programmatic and prescriptive customer experience. Lead product adoption and operationalization, achieving via creation and execution of customer-specific success plans that are aligned with a customers cloud/cyber security program and overall business initiatives.• Build and nurture management and user-level relationships across all functional teams that derive value from Netskopes platform, and in the process, earn a trusted advisor status across the customer base. • Partner with customers to implement and operationalize business-aligned, cloud security programs -
Major, Brigade S2Us Army Sep 2006 - PresentArlington, Virginia, UsJ2, Special Operations Detachment – Africa, Texas National Guard, 1/2012 - PresentSenior Intelligence Officer managing Intelligence Staff. Planned training operations on a global level to combat terrorism and insurgency inAfrica. Coordinated operations with partners to train African nations on intelligence collection, analysis, and targeting.3rd Special Forces Group – Airborne, US Army, 11/2010 – 12/2011J2X, Combined Joint Special Operations Task Force, Bagram, AfghanistanDeveloped a program for battlefield intelligence gathering for Special Operations Forces for Afghanistan. Final approving authority thatdirected all Human Intelligence and Counterintelligence operations conducted by the Combined Joint Special Operations Task Force thatresulted in decreased risk for battlefield assets. Supported Force Protection with execution of CI operations through the use of technicalcapabilities. Produce/process Special Ops intelligence reports that increased first time publishing rates from 28% to over 90%. Managed a$100M equipment inventory. Key Leader Engagements (KLE) and improved organic intelligence (18F) capability. Worked with CJSOTFACommander, deployed Operating Bases, conducted liaison and coordination with CIA, NSA, FBI and other Special Operations units. -
Cyber Security Program LeaderForcepoint Jun 2017 - Mar 2019Austin, Tx, UsLeader of the team to develop and deploy cyber defense products for the company. Accountable to executive management for the entire security program suite, which included GDPR compliance, DFARS compliance, NIST 800-171, and 800-53 control standards.• Spearheaded Enterprise Preparedness program development, strategically led the executive committee as the organization’s trusted advisor on business continuity and disaster recovery planning for critical business processes.• Successfully increased global physical posture by modernizing AMS/VMS systems, which integrated with AD and visitor management.• Owned the cyber awareness annual training program for all global corporate employees, partnered with an external vendor for content development/delivery and led scripting of custom insider threat training modules.• Drove the creation of solutions to deploy cyber insider threat tools, UEBA, DLP, CASB and risk adaptive technologies. -
Manager, Global Project Management Office (Gpmo)Dell Secureworks Aug 2014 - Mar 2017Atlanta, Ga, UsPromoted to manage all project portfolios and respective project managers. Standardized Project Portfolio Management (PPM) across 7 business units, each had a varying state of existing structure. Utilized corporate goals and business unit strategies to rank project work across the entire company to focus efforts on prioritized work.• Solely responsible for creating the Book of Work used for workforce planning and scheduling for each fiscal year. The manual was used for resource management, which assisted in determining gaps and new hire recruitment/scheduling based on staffing requirements.• Accountable for budget management and financial reporting/analysis of the entire project portfolio in excess of $30M annually.• Continued management of Threat Intelligence analysis and reporting to Federal agencies. -
Program ManagerDell Secureworks Feb 2013 - Aug 2014Atlanta, Ga, UsPromoted to establish project/program management to a business unit. Sole project program/portfolio manager assigned to the Counter Threat Unit (CTU) and Security & Risk Consulting (SRC) business units. Responsible for assessing business needs, costs, and impact.• Key business liaison to assess needs of SRC, CTU, and CISO organizations that led to deployment of Governance, Risk, and Compliance tools and Identity Management. • Influential voice to executive leadership for risks and risk management.• This portfolio invested in business growth, new product offerings, and streamlining internal processes resulting in lower Operational Expense costs while improving corporate security posture.• Managed Threat Intelligence analysis, investigation, and reporting to Federal agencies. -
Messageone Program & Portfolio ManagerDell Oct 2011 - Jan 2013Round Rock, Texas, UsTook the initiative to become the lead project manager amongst a group of 5 cross-functional peers. Established a close relationship with product management to align business needs to execution. Ultimately responsible for driving the daily activities of 1 direct reports and 167 total people with a $16M Capital Expense budget and $4M Operational Expense budget.• Developed the business case by understanding new product initiatives, performing market analysis, acquiring market validation data, total cost of ownership, and calculated return on investment.• Transformed business cost model, resulted in a positive impact on the daily lives of 200+ people, while improving customer experience.• Undertook assessment of the revenue model, determined gaps, and formulated a plan to address challenges and improve metrics.• Led collaboration between product management, sales, customer advocates and vendors to solidify EMS & AlertFind’s market and ensure customer retention. -
Modular Services Program ManagerDell May 2011 - Oct 2011Round Rock, Texas, UsProgram Management Office (PMO) Director responsible for project lifecycle governance following Dell’s tailored PMI methodology. All programs were delivered on time, in scope, and within budget.• Drove a cross-functional 4 program portfolios generating $40M revenue with a $16M total budget.• Defined structure in a completely unstructured environment, including establishment of a formal project intake process.• Led transformation effort of 2 Software-as-a-Service (SaaS) offerings, involving MRD to BRD development, scope management, risk and issue management, phase reviews, execution, and closing.• Assessed business processes in BPM using ARIS methodology to identify process inefficiencies in the existing sales mechanisms. -
Solutions Project ManagerAsurion Jun 2007 - May 2011Nashville, Tennessee, UsAssessed business process and IT infrastructure; proposed technical solutions to executive management and drove results in delivering program to completion. Engineered solutions individually as well as a contributed as a team member of resident experts. Proposed IT solutions to streamline these processes and drove them to success as the PM. -
Senior ArchitectChrysler Feb 2004 - Jun 2007London, England, GbAddressed system interlock issues, proposed and developed solutions to executive management. Delivered a 12% more efficient infrastructure with larger capacity to support future growth. -
Senior ConsultantIbm Aug 1999 - Jan 2002Armonk, New York, Ny, Us100% global travel to customer sites as the SME for the full spectrum IBM product and service suite. Grew IBM business while personally authoring three IBM Red Books and maintaining a 125% bill rate. -
Senior ConsultantElectronic Data Systems Jun 1997 - Aug 1999West Hartford, UsTravelled to customer sites to assess, propose and enhance their electronic collaboration experience as the technical project lead and SME. Recruited three new contracts netting $500K revenue. -
Senior Systems AnalystItt 1995 - 1998Tehran, 0, Ir -
AnalystAbb Robotics 1995 - 1996Zurich, Zh, ChOne of two dedicated resources responsible for maintaining all server and client infrastructure for a 5,000+ user staff. Led development of a formal support structure to improve customer satisfaction and productivity. Accountable for all infrastructure projects.
Chris Gilbert Skills
Chris Gilbert Education Details
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Texas Mccombs School Of BusinessTechnology Commercialization -
Cochise CollegeCounterintelligence Operations And Human Intelligence Operations -
Officer Candidate School -
Central Michigan UniversityComputer Science
Frequently Asked Questions about Chris Gilbert
What company does Chris Gilbert work for?
Chris Gilbert works for Netskope
What is Chris Gilbert's role at the current company?
Chris Gilbert's current role is Regional Manager, Customer Success at Netskope.
What is Chris Gilbert's email address?
Chris Gilbert's email address is cg****@****hoo.com
What is Chris Gilbert's direct phone number?
Chris Gilbert's direct phone number is (404) 327*****
What schools did Chris Gilbert attend?
Chris Gilbert attended Texas Mccombs School Of Business, Cochise College, Officer Candidate School, Central Michigan University.
What are some of Chris Gilbert's interests?
Chris Gilbert has interest in Children.
What skills is Chris Gilbert known for?
Chris Gilbert has skills like Program Management, Business Process, Pmo, Leadership, Management, Project Management, Strategy, Business Analysis, Agile Methodologies, Pmp, Integration, Process Improvement.
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