Chris Roberts Email & Phone Number

Las Vegas Metropolitan Area

Paris / Le Pré-Saint-Gervais, FR

- Resume responsibilities of Director of Professional Services while reorganizing to a managed services and support model- Oversee all non-sales operations activity for Ariane in North America- Manage and maintain Ariane's vendor and supplier relationships in North America- Implement new and better project and support procedures with a focus on client.

Paris / Le Pré-Saint-Gervais, FR

- Resume responsibilities of Senior Manager, Professional Services for a growing services team and client base- Manage Ariane’s professional services team in North America- Give guidance to Ariane’s Europe-based development team as they develop a next generation, cloud-based solution for the North American market- Engage with clients at the C- and D-level.

Paris / Le Pré-Saint-Gervais, FR

- Manage deployment and post-deployment project and task distribution for the North American professional services team- Coordinate master professional services calendar and make capability projections for current and future delivery and support projects- Draft, write, and revise scalable delivery and support procedures for a rapidly growing client base.

Paris / Le Pré-Saint-Gervais, FR

- Coordinate and manage deployment of Ariane’s Allegro hotel guest self-service kiosk solution, including installation and configuration of hardware and software, integration with other solutions, and training of responsible hotel team members- Oversee post-deployment support operations and provide advanced-tier technical support- Administer and manage all.

As the Founder and Principal of Silver and Blue, I am passionate about leveling the playing field for small to medium-sized businesses, campaigns, and organizations, providing them with the same level of service and support as big enterprise clients.I lead a dedicated team that offers a comprehensive suite of services including app development, CMS.

Vision and Strategy: Develop and communicate a compelling vision for the company's future, aligning it with industry trends and customer needs. Define and implement strategic initiatives to drive growth, profitability, and market expansion.Leadership and Team Management: Build and lead a high-performing team, fostering a culture of collaboration.

As the Co-Founder and Head of Operations at Sandbox, I am responsible for driving the strategic direction and overseeing the day-to-day operations of our data management, analytics, and general consulting firm. With a passion for data-driven decision-making and a commitment to empowering small businesses, political campaigns, and non-profit organizations.

Dublin, Leinster, IE

- Assist and advise on the setup, implementation and ongoing management of clients' digital finance and communications programs- Manage clients' data, lists, and digital technical infrastructure- Assist with the management of clients' digital fundraising accounts and customcontribution forms- Manage clients' paid digital advertising programs- Coordinate.

Milwaukee, Wisconsin, US

- Provided technical support and service for clients using DataSafe, a core processing software integrating Fiserv’s proprietary back-office, electronic funds transfer, and online banking solutions for credit unions- Co-managed disaster recovery project for clients housed at DataSafe’s primary data centers

Media, Pennsylvania, US

- Conducted on-site and remote group and individual training and provided advanced-tier support for proprietary, web-based school and student information management software- Established and configured system for new clients- Wrote documentation and produced tutorial videos for various products

US

- The Deputy of Counter Intelligence (DCI) was the services manager in a Best Buy store- Managed team of 15 to 25 computer repair and client service Agents and car electronics installation Autotechs- Oversaw client interactions, ensured service quality, coached and trained all Agents and Autotechs, monitored service and sales performance, and created.

Dublin, Leinster, IE

- Managed and oversaw information technology operations and strategy for multiple small- and medium-sized business clients- Provided end-to-end deployment and support services for clients' end users- Built and maintained clients' networks, including development of secure access policies, configuration of network attached storage and devices, and.

Bachelor Of Science - Bs, Information Technology

Associate Of Science - As, Behavioral Sciences