Keep projects on-time and on-budget while creating a pleasant customer experience for a wide range of e-commerce and professional services clientsMake proposals and manage client experiences from start to finish on multi-month new builds and upgradesManage products, promotions, and reports for Magento, Shopify, and WordPress sitesAssist with sourcing project resources, including creating job descriptions and postings and conducting interviews

Create and curate blog posts and social content for WebArc Technologies and its clientsManage email campaigns related to sales, outreach, and referralsProduce website copyWrite proposals for upgrades and projects for new and existing clientsAssist with the management of customer success and client lifecycles

- Created press releases, coordinated with in-house media specialists, and spoke with press outlets as the media representative of the USU Speech and Debate program to provide a positive public image- Judiciously managed a 5-digit budget to ensure funds were allocated appropriately for the benefit of as many students as possible, including detailed financial record-keeping- Served on topic generation and selection committees for IPDA debate and individual events- Coordinated and oversaw student outreach activities to generate interest in the team and recruit new members- Developed and implemented a comprehensive course syllabus focused on improving students’ understanding of and skill in written and oral argumentation- Engineered student participation in tournaments both in-person and online from start to finish, including judge recruitment and training, fundraising and budget allocation, student education and preparation, and extensive use of Tabroom and Yaatly- Corresponded via email and phone with potential funding partners, new recruits, and high school coaches on behalf of the USU Speech and Debate team- Incorporated online tools such as Zoom, Canvas, the Google suite, and more to achieve inclusivity, accessibility, and ease during the COVID-19 pandemic

Manage appointments and check-ins, answer phone calls and inquiries in a friendly manner, give customers change, efficiently complete projects with a team of coworkers

Work together with students to develop their content and writing skills while implementing data entry and time management to serve broader organizational goals

Lead review sessions, answer student questions, and perform grading and grade entry into the Canvas LMS.