Kleopatra A. Gouveris Email & Phone Number

Athens, Attiki, Greece

Retaining contact with clients so that we can easily obtain customer feedback concerning the quality of our company’s products.Assisting clients in resolving issues concerning products they purchased or services rendered to them.Maintaining contracts and other documents and performing other tasks needed to ensure customer satisfaction at all times.Monitoring details of contracts to inform clients of the pending expiration dates and assist them in processing contract… Show more Retaining contact with clients so that we can easily obtain customer feedback concerning the quality of our company’s products.Assisting clients in resolving issues concerning products they purchased or services rendered to them.Maintaining contracts and other documents and performing other tasks needed to ensure customer satisfaction at all times.Monitoring details of contracts to inform clients of the pending expiration dates and assist them in processing contract renewals.Occasionally, team up with other sales departmental heads to discuss and make the necessary plans for achieving effective sales. Show less

Athens, Greece

Athens, Greece

ELSSI DRUG TESTING LTD which belongs to the business category Shipping Companies and is located at Athens offers drug and alcohol testing solutions to the worldwide shipping community. My main responsibilities and duties are:• Conducting reviews on Drug and Alcohol collection reports;• Sending confirmations to Shipping Companies that Drug and Alcohol Tests have been conducted on board as per Client’s request;• Collecting and entering data in databases and maintaining accurate… Show more ELSSI DRUG TESTING LTD which belongs to the business category Shipping Companies and is located at Athens offers drug and alcohol testing solutions to the worldwide shipping community. My main responsibilities and duties are:• Conducting reviews on Drug and Alcohol collection reports;• Sending confirmations to Shipping Companies that Drug and Alcohol Tests have been conducted on board as per Client’s request;• Collecting and entering data in databases and maintaining accurate records of valuable company information;• Collecting urine samples and sending them to Lab for analysis Show less

Nicosia, Cyprus

Farming/Viewing/Listing;Arranging appointments with owners in order to receive and collect information and photograph;Entering all details and photos onto the companies website;Help clients buy, sell, and rent properties;Take prospective buyers or renters to see properties;Phone and email communication with customers assigning customers to consultants and entering all data in system;Follow up on customers and owners and updating profiles;Managers'… Show more Farming/Viewing/Listing;Arranging appointments with owners in order to receive and collect information and photograph;Entering all details and photos onto the companies website;Help clients buy, sell, and rent properties;Take prospective buyers or renters to see properties;Phone and email communication with customers assigning customers to consultants and entering all data in system;Follow up on customers and owners and updating profiles;Managers' assistant;Training new recruits. Show less

Nicosia, Cyprus

This position concerns an eight month internship programme in the HR field in order to gain valuable experience and skills within the HR department in the company.This role involved arranging interviews, welcoming candidates, screening CV, data entry, filing, handling internal and external telephone calls and mail, and maintaining up to date employee information.

Cyprus

Responsible for Treasury Back Office functions of foreign exchange transactions such as verifying and confirming the transactions with customer and preparation of the daily foreign exchange position report. Would also assist other bank employees in the delivery of prompt customer service by handling internal and external telephone calls and mail.

Cyprus

This was a temporary transfer, to cover the position of Administrative Officer in the Central Service consolidation of transactions. The position involved the coverage of needs in support of banking and equities.

Cyprus

Responsible for assisting credit officer(s) in the preparation and processing of documentation for commercial loans, providing accurate documentation, and obtaining customer financial information. Also, assisting customers with signing loan papers. Would also assist other bank employees in the delivery of prompt customer service by answering the telephone and appropriately directing telephone calls, scheduling meetings, greeting customers, and directing to the appropriate department.

Cyprus

This position involved direct communication with the investors mainly over the phone. It was essential I kept up to date with financial markets information in order to provide the necessary information to clients and ultimately transmit and execute orders of buying and selling shares on behalf of them.

Greece, Athens

The scope of work of AGFN Hellas Ltd, involved rendering financial information to brokers and private investors regarding prices of Cyprus Stock Exchange (CSE) and Athens Stock Exchange (ASE).This position involved the administrative support and customer service; communication and information management service, organisation of the office, as well as the executive’s program support and their meetings.

Master Of Science (Msc), Business And Hr Management

Activities and Societies: I have enhanced my research skills as well as my critical thinking, reading and writing. Studying the MSc.

School Of Law, Economics And Political Sciences, Faculty Of Political Science And Public Administration, 2:2