Christian Gregory Wycoco
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Christian Gregory Wycoco Email & Phone Number

Customer Service Expert | Passionate Advocate for Exceptional Customer Experience at KIT LENDER
Location: Dubai, United Arab Emirates, United Arab Emirates 8 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Expert | Passionate Advocate for Exceptional Customer Experience
Location
Dubai, United Arab Emirates, United Arab Emirates
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Who is Christian Gregory Wycoco? Overview

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Quick answer

Christian Gregory Wycoco is listed as Customer Service Expert | Passionate Advocate for Exceptional Customer Experience at KIT LENDER, a company with 7 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Christian Gregory Wycoco.

Christian Gregory Wycoco previously worked as Senior Customer Service Specialist at Kit Lender and Customer Support Manager at Cartloop. Christian Gregory Wycoco holds Bachelor Of Arts (B.A.), Psychology from Ateneo De Manila University.

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Email format at KIT LENDER

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KIT LENDER

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Profile bio

About Christian Gregory Wycoco

As a dedicated Customer Service Expert, I blend my extensive professional experience with a genuine passion for helping others. I thrive on engaging with customers—whether addressing simple inquiries or resolving complex complaints—and consistently go above and beyond to uncover their pain points and develop actionable solutions.Wisdom often comes with age, but despite my age, I bring not only years of service but also boundless enthusiasm and an insatiable thirst for knowledge. I’m committed to continuous learning and actively seek answers to ensure every customer concern is addressed effectively.Core Competencies:Fluent in English: Achieved an IELTS Overall Band Score of 9.0.Customer Relations Management: Expert in fostering positive customer interactions and relationships.Leadership Experience: Proven track record in Team Management, Planning, and Implementation as a Call Center Manager.Technical Proficiency: Experienced in various CRMs, logistics, GDS systems for airline reservations, eCommerce, and order fulfillment.Sales and Marketing Acumen: Knowledgeable in driving sales strategies and effective marketing initiatives.Creative Communication: Skilled writer with a knack for event planning and management.Tech-Savvy: Proficient in MS Office and adept at research and analysis.Efficient Typist: Typing speed of at least 50 wpm.Inspired by the words of Ritz Carlton's CEO, "I believe in the power of recognition and empowerment leading to great employee engagement," I strive to embody this ethos in my work. My customer-centric approach fosters collaboration with companies to drive innovation and growth. I proactively develop programs that empower employees and cultivate a rewarding culture, such as implementing recognition schemes and skill-building initiatives.Let’s connect and explore how I can contribute to creating outstanding customer experiences in your organization

Current workplace

Christian Gregory Wycoco's current company

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KIT LENDER
Kit Lender
Customer Service Expert | Passionate Advocate for Exceptional Customer Experience
stowe, vermont, united states
Website
Employees
7
AeroLeads page
8 roles

Christian Gregory Wycoco work experience

A career timeline built from the work history available for this profile.

Senior Customer Service Specialist

Current

Dubai, United Arab Emirates

  • Managed customer inquiries and provided expert support through Phone, Chat, and Email, resulting in a 95% satisfaction rate.
  • Resolved complex customer issues by leveraging strong analytical skills and in-depth product knowledge.
  • Collaborated with cross-functional teams to enhance customer experience and streamline processes.
  • Served as Virtual Assistant to both the Owner/CEO and Customer Service Manager
Oct 2023 - Present

Customer Support Manager

Dubai, United Arab Emirates

  • Led a remote team of Customer Support Experts managing SMS inquiries for eCommerce clients.
  • Monitored team performance and created comprehensive performance reviews.
  • Developed schedules and shift patterns to optimize team operations.
  • Served as the primary point of contact for eCommerce client concerns, enhancing customer success.
  • Streamlined recruitment and hiring processes to build an effective support team.
Aug 2021 - Mar 2022

Customer Support Expert

Dubai, United Arab Emirates

Assisted eCommerce customers with inquiries through our SMS platform.

Jun 2020 - Aug 2021

Call Center Agent - Client Services

Baden Bpo & Software

Dubai, United Arab Emirates

Delivered exceptional customer service and account management, ensuring high satisfaction rates.

Sep 2020 - Aug 2021

Customer Service Representative

Du

Dubai, United Arab Emirates

Provided frontline support for customers, addressing inquiries, requests, and complaints.

May 2019 - Sep 2020

Contact Center Leader

Sharjah

Team Supervision: Led, mentored, and motivated a team of Contact Center Executives, driving them to achieve performance targets and deliver exceptional customer service across all interactions.Customer Inquiry Management: Successfully handled and resolved escalated customer inquiries regarding courier services and logistics, ensuring timely, effective, and.

Nov 2016 - Jul 2018

Contact Center Executive

Sharjah, United Arab Emirates

Contact Center Operations: Managed customer inquiries regarding courier services, providing timely and accurate information to ensure a seamless customer experience.Logistics Coordination: Oversaw tracking of shipments and efficiently arranged pickups, collections, and deliveries, ensuring timely service and customer satisfaction.Sales Support: Acted as.

Sep 2015 - Nov 2016

Member Services Executive (Tier 1 And 2 - Escalations) / Team Manager (Promoted)

Pccw Teleservices, Inc.

Pasig City, Philippines

Team Leadership: Led a team of customer service representatives, providing guidance, motivation, and support to drive performance and achieve service excellence for Asia Miles and the Marco Polo Club.Performance Management: Monitored team performance through key performance indicators (KPIs), conducting regular performance reviews, and implementing.

Jun 2012 - Nov 2014
Team & coworkers

Colleagues at KIT LENDER

Other employees you can reach at kitlender.com. View company contacts for 7 employees →

2 education records

Christian Gregory Wycoco education

FAQ

Frequently asked questions about Christian Gregory Wycoco

Quick answers generated from the profile data available on this page.

What company does Christian Gregory Wycoco work for?

Christian Gregory Wycoco works for KIT LENDER.

What is Christian Gregory Wycoco's role at KIT LENDER?

Christian Gregory Wycoco is listed as Customer Service Expert | Passionate Advocate for Exceptional Customer Experience at KIT LENDER.

Where is Christian Gregory Wycoco based?

Christian Gregory Wycoco is based in Dubai, United Arab Emirates, United Arab Emirates while working with KIT LENDER.

What companies has Christian Gregory Wycoco worked for?

Christian Gregory Wycoco has worked for Kit Lender, Cartloop, Baden Bpo & Software, Du, and Aramex.

Who are Christian Gregory Wycoco's colleagues at KIT LENDER?

Christian Gregory Wycoco's colleagues at KIT LENDER include Cristian Glenn Bacal, Rachael Harvender, and Tank Shinners.

How can I contact Christian Gregory Wycoco?

You can use AeroLeads to view verified contact signals for Christian Gregory Wycoco at KIT LENDER, including work email, phone, and LinkedIn data when available.

What schools did Christian Gregory Wycoco attend?

Christian Gregory Wycoco holds Bachelor Of Arts (B.A.), Psychology from Ateneo De Manila University.

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