Grace Poole Email & Phone Number

New York, Ny, Us

- Conducted quantitative and qualitative data analysis, translating data into meaningful narratives for cultural sector clients.- Designed and facilitated custom surveys targeting a wide variety of topics and areas of discovery.- Responsible for conducting stakeholder interviews and synthesized notes into research reports for internal team members and external clients.- Lead research efforts and managed client expectations for website redesign projects

Lund, Skåne County, Se

– Manage the CultureConnect sales process including managing the sales calendar, independently communicate with prospective clients, track data across sales campaigns, create and coordinate sales documentation including pricing sheets, project proposals, contracts, and presentations, etc.– Maintain an accurate database of museums, museum professionals, and museum vendors contact information, past communications, and upcoming outreach activities.– Use the CRMs (Salesforce; Dynamics; PersistIQ) on a daily basis with facility and ease as well as leverage MS365 and a number of other software tools to manage documents and data. – Use reporting functions in CRMs to ensure data management in CRM is accurate and share reports with management. – Help to develop best practices for the organization around CRM data and reporting in partnership with VP, Digital Engagement and international regional sales leaders.

- Responsible for responding to potential clients through targeted sales email campaigns and managing the contract signing process through contract documentation spreadsheets- Provide technical support to museum clients, acting as liaison between clients and software developers, establishing strong relationships with clients. - Supported administrative tasks, as needed, including proofreading newsletters, sales campaign email templates and other marketing materials, managing calendars of team members, and sending invoice emails to the accounting department.

Us

- Defining, planning, conducting visitor research for various museum departments and First Saturday events- Contributing to museum-wide data research strategies through a focus on obtaining actionable qualitative and quantitative user research- Aided in the creation of and organized survey tools for a New York City wide economic impact survey to determine the effects of COVID-19 on cultural institutions through SurveyMonkey

New York, Ny, Us

- Supported audience research initiatives and evaluations of current programming, spaces, and audio guides.- Conducted interviews, built evaluation tools, analyzed data. Assisted with audience research workshops- Aided in research for audio guide content and production,- Assisted with digital learning communities and initiatives on the Museum's several Coursera, online courses

Long Island City, Ny, Us

Conducted research for MoMA PS1's Performance Audience- Held research meetings with stakeholders/members of the museum's staff - Updated, built, and maintained survey tools via the Typeform platform- Analyzed quantitative and qualitative data for use in a final study report

Long Island City, Ny, Us

Coordinated and conducted MoMA PS1's 2019 annual visitor survey- Updated, built, and maintained interview tools- Conducted in-person interviews with museum guests- Analyzed quantitative and qualitative data across two sets of visitor information

– Collaborated with the Cooper Hewitt to provide an analysis of their website activity – Determined metrics and established user segments.– Created a final report and presentation with actionable data and detailed recommendations for their audiences and future website re-designs

Brooklyn, Ny, Us

- Produced educational guides and materials for Professor Giannini's Practicum students as well asindividual tutoring for the students- Aiding in the creation of a survey to be given to student, professors, and staff of iSchools- Providing Professor Giannini with additional research assistance for upcoming publications

New York, Ny, Us

- Schedule and coordinate internal promotional content across parent, educator, and child-facing social accounts and webpages - Manage monthly content updates for Scholastic's internal sites and web pages for major titles including Harry Potter, Captain Underpants, Branches (Geronimo, Hilde Cracks the Case, Magic School Bus), Young Adult novels, etc.- Collaborate closely with Marketing teams to create seasonal marketing schedules- Oversee the design, approval, asset collection, and deployment processes for Scholastic's Trade eBlast campaigns for I Read YA, Picture Books, and Conventions - Works closely with the Manufacturing department to provide cost estimates and lead times for printed and promotional items- Provided support for the Marketing Operations department: assisting in tracking galleys and promotional items for Scholastic warehouse's backstock

New York, Ny, Us

- Assisted in production of new documentary YouTube series, 360 videos, and Artist Profiles-Provided administrative support: scheduling, emails, creative deck creation, etc.- Produced live-streams of MoMA lectures, announcements, events through museum’s YouTube- Edited and created original video content (timelapse, clips) for social media platforms

Philadelphia, Pa, Us

- Assisted with projects related to digital interpretation of in-gallery installations- Observed the launch and user-tested new wayfinding app - Performed video editing and production for special exhibitions- Created still photographs of existing interpretation devices- Wrote narrative text for relaunch of the permanent collection

Assisted Sandy Goldberg with museum script writings for the multimedia guides for Emory University’s Michael C. Carlos Museum’s permanent collection, the Boston Museum of Fine Art, and the Van Gogh Museum (Amsterdam, Netherlands). This included writing transcriptions of interviews as well as audio editing of MP3 tracks.

Master Of Science - Ms, Museums And Digital Culture

Bachelor’S Degree, Fine And Studio Arts

Bachelor’S Degree, Study Abroad: Photography And Studio Art

High School