Christina Grantz-Carter work email
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Christina Grantz-Carter personal email
Certified Project Manager, Six Sigma Black Belt, and Lean Leader ready and enthusiastic about opportunities in the Reno Area. Possess a depth of knowledge and skill in product management, support, customer service, and marketing.• Sales• Customer Service• Support • Marketing• Product Management • Project and Program Management• Quality, Six Sigma, & Lean• Management • Strategic Development and Execution• Cross-Functional Teamwork and Collaboration• Communication• Business Acumen
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Care AdvisorGreatcall Jan 2020 - Dec 2021
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It Support SpecialistOptimumcx Customer Experience Solutions Jul 2019 - Nov 2019Reno, Nevada -
Technical TrainerOptimumcx Llc Jul 2019 - Nov 2019Reno, Nevada AreaTeaching systems and technical trouble shooting processes at OptimumCX.
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Independent ContractorMultiple Companies Mar 2010 - Jun 2019Santz Cruz, Ca And Reno, Nevada AreaProvide project management and expertise for various programs, including: successfully restructuring a marketing automation team, managing monthly Executive Steering Committee meetings, and publishing minutes, developing and implementing budgets, support readiness for large software release. -
Six Sigma And Lean Program ManagerAgilent Technologies Jul 2004 - May 2009Agilent Technologies, Santa Clara, California 95051Continuously improved a multitude of processes and products. Drove management to achieve operational efficiency. Managed a team of 106 high-performing Six Sigma Black Belts with a 212-project portfolio, in excess of 45M USD hard savings. Established a 14% increase in overall customer satisfaction score in first year. Taught and facilitated a Lean effort with marketing to ensure team was not outsourced. Led a cross-functional team to develop standard procedures for reporting projects’ financial impact. Produced quarterly portfolio financial summaries for CEO and Executive Dashboards. -
Quality Education And Voice Of The Customer Program ManagerAgilent Technologies Jan 2000 - May 2009Agilent Technologies, Santa Clara, California 95051Designed eleven online courses for employees to teach Quality methodology, bridging gaps in knowledge across the workforce. Addressed customer pain points with improvement projects. Courses awarded the 2005 Brandon Hall Silver E-Learning Award. Received two Innovation Awards from Agilent Technologies. Generated a single Customer Experience database.
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Support Product ManagerAgilent Technologies Oct 1998 - Jan 2000Cupertino, CaliforniaDeveloped Support Plans and established new vertical service markets, resulting in 9% increase in revenue. Collaborated to dramatically improve response time for customers. Managed a team of high-performing Support Engineers. Took a holistic approach by creating product support templates, and smoother product releases, optimizing cost of support.
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Advanced Technology Marketing ManagerHewlett Packard Enterprise Nov 1995 - Oct 1998Cupertino, CaliforniaDeveloped the operating system transition plan to facilitate the international release of HP/Intel IA-64 RISC. Led an eight-week international tour that introduced IA-64 architecture to the press and industry analysts. Represented HP in a UNIX business consortium discussing technologies. -
America'S Support Marketing ManagerHewlett-Packard Oct 1994 - Nov 1995Cupertino, CaliforniaManaged Americas Indirect UNIX business with 80M USD in revenue. Operations Manager for Channel Support Business Center with 43 employees, providing support quotes, booked and renewed support contracts for the Americas. Provided product support training to American and Japanese sales force.
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System EngineerHewlett-Packard May 1988 - Oct 1994Hewlett-PackardDeveloped pre-sales and delivered post-sales technical solutions including service and support. Sold 60M USD in service and support contracts to end-user customers/businesses. Provided technical expertise to the HP Call Center. Technical Instructor at HP Education Center. Named Technical Rookie of the Year.
Christina Grantz-Carter Skills
Frequently Asked Questions about Christina Grantz-Carter
What is Christina Grantz-Carter's role at the current company?
Christina Grantz-Carter's current role is Care Advisor at Best Buy Health.
What is Christina Grantz-Carter's email address?
Christina Grantz-Carter's email address is cg****@****bal.net
What are some of Christina Grantz-Carter's interests?
Christina Grantz-Carter has interest in Animal Welfare, Education, Science And Technology.
What skills is Christina Grantz-Carter known for?
Christina Grantz-Carter has skills like Project Planning, Strategic Planning, Business Process, Business Analysis, Product Development, Strategy, Program Management, Six Sigma, Leadership, Integration, Root Cause Analysis, Data Analysis.
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