As a results-oriented Sales & Service Leader, I offer proven success in revenue growth, customer satisfaction, and bottom-line results through exceptional strategic planning, sales and marketing, operations management, and team building skills. I leverage a strong background in sales, service, retail, and IT management as well as advanced business acumen to drive technology innovation, analytics, and efficiency.A proven team leader, I am adept at recruiting, developing, and managing high-performance teams to exceed expectations. Additionally, I have a track record of leading retail sales operations, marketing, and staff to achieve short-/long-term organizational objectives and revenue targets. I build positive relationships with customers and stakeholders across the organization, applying exceptional presentation, communication, negotiation, and issue resolution skills. With a strong customer focus, I provide a superior customer experience and drive customer service excellence.Furthermore, I resolve complex issues and develop effective solutions as a resourceful problem solver skilled in balancing and prioritizing diverse projects. Areas of Expertise:Retail OperationsSales & Marketing ManagementDrive Revenue Growth Customer RetentionProject ManagementMaximize ProfitsTechnical SolutionsBudget ManagementDatabase Administration Data AnalysisTeam BuildingNetworking Recruiting & Training Customer SatisfactionSoftware ManagementStrategic PlanningForecasting & Projections Problem SolvingIssue ResolutionInventory ManagementAccount ManagementE-commerceTechnology Includes: Java, HTML, MS Office, MS Exchange, Adobe Photoshop, MS Server, Adobe Lightroom, Adobe Illustrator, ADP, CSS
Listed skills include Leadership, Management, Sales, Customer Service, and 16 others.