Chris Gresham

Chris Gresham Email and Phone Number

Senior Director, Services and Support @ Simmons University
Boston, MA, US
Chris Gresham's Location
Greater Boston, United States, United States
Chris Gresham's Contact Details
About Chris Gresham

Chris Gresham is a Senior Director, Services and Support at Simmons University. He possess expertise in project management, program management, linux, troubleshooting, os x and 19 more skills.

Chris Gresham's Current Company Details
Simmons University

Simmons University

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Senior Director, Services and Support
Boston, MA, US
Website:
simmons.edu
Employees:
18
Chris Gresham Work Experience Details
  • Simmons University
    Senior Director, Services And Support
    Simmons University
    Boston, Ma, Us
  • Simmons University
    Senior Director, Services And Support
    Simmons University Jan 2022 - Present
    Boston, Ma, Us
  • Simmons University
    Director, Services And Support
    Simmons University Feb 2020 - Feb 2022
    Boston, Ma, Us
    The Services and Support Director supports the operations of Simmons Technology by strategically leading and developing an operational management team to deliver customer support to Simmons students, faculty, and staff. The team oversees the planning, deployment, and support of computing and audio visual systems across Simmons University.
  • Simmons University
    It Support Manager
    Simmons University Nov 2015 - Feb 2020
    Boston, Ma, Us
    The Manager of Support Services oversees the day-to-day operations of a combined services and support group delivering help desk, desktop, application, infrastructure, and media/classroom/event technology support to faculty and staff and students across Simmons University.
  • Mit
    Senior Manager, Is&T Help Desk
    Mit 2009 - 2015
    Cambridge, Ma, Us
    Led a team of 35 professional and 25-30 student staff providing expert technical assistance on over 100 services responding to 300+ customer contacts per day from 40,000+ faculty, students, staff, and affiliates managing an operating budget over $4 million. Delivered customer valued support services through call center, 1:1 walk up help, hardware and software repair center, accounts managment, software licensing and distribution, computer showroom and buying advice.
  • Mit
    Team Leader, Is&T Help Desk
    Mit 2007 - 2009
    Cambridge, Ma, Us
    Led 4 focused teams providing 1:1 walk up help, hardware and software repair services, software licensing and distribution, and mobile device expert assistance.
  • Mit
    Help Desk Analyst
    Mit 2004 - 2007
    Cambridge, Ma, Us
    Provided first-rate technical assistance to MIT faculty, staff, students, and affiliates.
  • Xavier University Preparatory
    Teacher - Technology Coordinator
    Xavier University Preparatory Jan 2000 - Jul 2004
    Through teaching Computer Science topics and promoting the effective use of IT in education, worked to narrow the skills gap in STEM education for 500 mostly underprivileged minority young women.

Chris Gresham Skills

Project Management Program Management Linux Troubleshooting Os X System Administration Windows Technical Support Data Analysis Project Planning Analysis It Management It Strategy Technical Writing Networking Information Technology Security Integration Active Directory Vmware Operating Systems Databases Visio Customer Service Management

Chris Gresham Education Details

  • Xavier University Of Louisiana
    Xavier University Of Louisiana
    Education
  • Northwestern State University
    Northwestern State University
    Physics

Frequently Asked Questions about Chris Gresham

What company does Chris Gresham work for?

Chris Gresham works for Simmons University

What is Chris Gresham's role at the current company?

Chris Gresham's current role is Senior Director, Services and Support.

What is Chris Gresham's email address?

Chris Gresham's email address is ch****@****ham.com

What is Chris Gresham's direct phone number?

Chris Gresham's direct phone number is +161725*****

What schools did Chris Gresham attend?

Chris Gresham attended Xavier University Of Louisiana, Northwestern State University.

What skills is Chris Gresham known for?

Chris Gresham has skills like Project Management, Program Management, Linux, Troubleshooting, Os X, System Administration, Windows, Technical Support, Data Analysis, Project Planning, Analysis, It Management.

Who are Chris Gresham's colleagues?

Chris Gresham's colleagues are Jennifer O'loughlin, Sue Spak, Z Annette Iglarsh.

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