Gustavo Godinho Email and Phone Number
With over two decades of dedicated expertise in technology, I have orchestrated a career in complex and dynamic corporate environments. Over the years, I have accumulated experiences across various sectors, including Education, Healthcare, Retail, Telecommunications, Finance, and Services.My solid understanding of IT Management, combined with my proven ability to lead multidisciplinary teams, empowers me to tackle technological challenges with confidence and excellence. I am recognized for my talent in fostering a collaborative culture, encouraging talent development, and achieving strategic goals.Certified in ITIL, COBIT, ISO 20000, OKR, among others, I possess a profound understanding of best practices in IT service management and quality processes, ensuring efficient and high-level delivery. My passion for agile culture and innovation, evidenced by my certification in Scaled Agile Framework (SAFe), has driven teams towards operational excellence and continuous value delivery.I excel in leading critical mission projects, security, and business continuity initiatives, as well as Multi-Cloud and migration to modern architectures. Demonstrating strategic vision and adaptability to the latest technological trends, my deep understanding of finance and budget management complements my holistic approach to leading technology projects, ensuring alignment with business objectives and maximizing resources.My passion for technology is rooted in my life purpose: transforming and optimizing experiences for clients through technology. Always focused on the end-user, I relentlessly seek innovative solutions that not only meet but exceed expectations.I am always ready to face challenges and contribute with my experience and passion for technology.
Ablti - Associação Brasileira De Líderes Em Tecnologia E Inovação
View- Website:
- networkingcio.com
- Employees:
- 15
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MembroAblti - Associação Brasileira De Líderes Em Tecnologia E InovaçãoState Of São Paulo, Brazil -
Diretor De Serviços De TiPdg It Soluções Em Tecnologia Jul 2024 - PresentSão Paulo, São Paulo, Brasil -
Membro PrimeseaPrimesea Feb 2023 - PresentRio De Janeiro, BrasilO PrimeSea é a porta de entrada em projetos sérios que estão reconstruindo a forma de se criar comunidades e negócios com o uso da tecnologia blockchain. -
It ManagerCna Ensino De Linguas Jul 2022 - Jun 2024São Paulo, São Paulo, BrazilAs a strategic leader in vital areas such as Information Security, Cloud (AWS and Azure), and InternalOps (RPA and Collaboration), I emphasize not only effective management of technology vendors but also technical leadership within teams.I am accountable for the entire infrastructure of CNA systems, including franchise management systems (+700 schools), learning portal (+170,000 students), OnPremise data center, collaboration tools (Office365, MS Teams, Zoom, Notion, Slack), internal… Show more As a strategic leader in vital areas such as Information Security, Cloud (AWS and Azure), and InternalOps (RPA and Collaboration), I emphasize not only effective management of technology vendors but also technical leadership within teams.I am accountable for the entire infrastructure of CNA systems, including franchise management systems (+700 schools), learning portal (+170,000 students), OnPremise data center, collaboration tools (Office365, MS Teams, Zoom, Notion, Slack), internal systems including ERP, and leading the Salesforce implementation.I spearhead the improvement of internal processes, seeking to enhance operational efficiency across departments.Key Projects:Development and implementation of Disaster Recovery Plan, Operational Continuity Plan, and support for governance team in Business Continuity System implementation project.Optimization and cost reduction in cloud services, achieving over 30% savings.Implementation of Salesforce's ServiceCloud for the support team, integrating service channels and enhancing customer experience.Implementation of Omnichat solution (Official CNA WhatsApp), offering automation and communication facilities with the network and students, promoting a more efficient and modern communication experience.Outsourcing of helpdesk service for CNA office employees, providing onsite support from an analyst 8x5 along with remote N1 assistance.Improvements in IT vendor service management.Enhancements in ERP Totvs Protheus processes. Show less -
Information Technology Program Project ManagerVia Oct 2020 - Jul 2022São Paulo, BrasilAs a Senior Agile Project Manager, I was responsible for leading crucial multidisciplinary teams within the company, including Cloud, SRE (Site Reliability Engineering), and Operations, to meet the needs of Squads and ensure the successful delivery of projects. Working collaboratively, we always aimed to maintain focus on the company's goals and objectives, remaining agile and adaptable to tackle any challenges.One of my most significant achievements was leading the project to… Show more As a Senior Agile Project Manager, I was responsible for leading crucial multidisciplinary teams within the company, including Cloud, SRE (Site Reliability Engineering), and Operations, to meet the needs of Squads and ensure the successful delivery of projects. Working collaboratively, we always aimed to maintain focus on the company's goals and objectives, remaining agile and adaptable to tackle any challenges.One of my most significant achievements was leading the project to decommission Via Varejo's in-house datacenter. I closely coordinated the migration of workloads and infrastructure to the Equinix/Azure datacenter, an initiative that brought essential benefits to the company, such as resource optimization, increased flexibility, scalability, and reduced operational costs.Another project of great importance in my career was the Access Unification Project. In this infrastructure leadership role, I was responsible for strategically allocating teams, ensuring effective collaboration and synergy among the involved parties. This unification resulted in improved access management efficiency, enhancing information security within the company.Furthermore, I took the lead in the Disaster Recovery Plan (DRP) Project, from the Request for Proposal (RFP) process to the selection of the consulting firm responsible for mapping the entire environment and creating DRP scenarios. My role involved coordinating efforts across technology departments, ensuring that all aspects of the project were aligned for the success of this critical business continuity initiative. Show less -
Information Technology Program Project ManagerNatura &Co Oct 2017 - Oct 2020São Paulo E Região, BrasilAllocated full time at Natura & Co• Responsible for the IT infrastructure projects, reporting directly to the Infrastructure Directorship, acting on the prioritization of projects, scope definition, financial management, team allocation, deadline definition and executive report.• Also acting as an Infrastructure Tech Lead for projects in the business areas, in verticals of Industry 4.0 / Logistics Operations / Product Innovation / DataAnalytics -
Information Technology Infrastructure Team LeadDasa (Salomão Zoppi) Jul 2014 - Oct 2017São Paulo Area, Brazil• Responsible for all IT infrastructure and operations, including: Coordination of data center / NOC teams, Networks (LAN / WAN), Security, Database, Operating System and Storage.• Management of IT infrastructure providers.• Planning of IT infrastructure investments (OPEX and CAPEX).• Provide and secure IT services to address business and other requests.Some specific achievements:• Migration of all IT infrastructure to Tier 3 standard external data center.•… Show more • Responsible for all IT infrastructure and operations, including: Coordination of data center / NOC teams, Networks (LAN / WAN), Security, Database, Operating System and Storage.• Management of IT infrastructure providers.• Planning of IT infrastructure investments (OPEX and CAPEX).• Provide and secure IT services to address business and other requests.Some specific achievements:• Migration of all IT infrastructure to Tier 3 standard external data center.• Deployment and use of the entire production environment for Pure-Storage All-Flash solution.• Migration from Google Apps for Work to Office 365 Enterprise +1000 Users (As a customer reference to Microsoft for successful enrollment).• Palo Alto firewall deployment.• Implementation of NOC service (24/7 Operation / Monitoring).• Planning of support area for medical systems (Team focused on RIS / LIS / PACS).• Outsourcing Callcenter infrastructure to external Contact Center.• Oracle Migration (Hardware and Software Framework). Show less -
Information Technology ConsultantBzx Capital Nov 2012 - Jul 2014Barueri - SpIT Manager at BZX Capital working in two Group companies.Among my attributions and results, I can highlight:>> Company: BZX CapitalImplementation of office IT infrastructure, definition and acquisition of equipment and deployment of Office 365 email service for the entire group.>> Company: Prime / Cifali Processing:Acting as responsible for the IT area, I worked in the elaboration of all infrastructure and process improvement to support the… Show more IT Manager at BZX Capital working in two Group companies.Among my attributions and results, I can highlight:>> Company: BZX CapitalImplementation of office IT infrastructure, definition and acquisition of equipment and deployment of Office 365 email service for the entire group.>> Company: Prime / Cifali Processing:Acting as responsible for the IT area, I worked in the elaboration of all infrastructure and process improvement to support the clients demands, focusing on the automation, accounting, tax and financial processes.As a result, I can highlight:- Definition and implementation of the infrastructure for the ERP system, with large capacity for processing and importing tax files (XML / TDM).- Reduction in more than 90% of the time in activities that were performed manually through tools such as Excel;- Implementation of the tax file transfer system, thus gaining security, agility and control of documents.- Hiring Datacenter to host the servers.- Implementation of MAGIC XPI system for integration and processing of tax files, with volume above 1MM files / month.>> Company: BFB Farma GroupGroup consisting of 11 stores in greater São Paulo. It began operations in November 2012 with two stores acquired and the other nine that were opened during the first half of 2013.Always focused on quality and seeking the best cost x benefit, I worked in the elaboration of the projects of:- IT infrastructure for the nine stores and the restructuring of the other two.- Implementation of POS system, process automation and management reporting.- Standardization of equipment, maintaining the safety and reliability of systems. Show less
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Information Technology Infrastructure SpecialistSky Brasil Jul 2011 - Nov 2012Alphaville - Santana De Parnaíba - SpI was part of the IT infrastructure team and, among my attributions and results, I can highlight:- Administration and support to more than 600 servers of different hardware platforms and operating systems.- Support for Exchange 2010, VMware VSphere, Websense, IronPort.- Support for critical applications DotNET, Webservice IIS 7.5.- Responsible for File Transfer projects using Riversoft's STCP and Server Virtualization tool.- Strong participation in B2C projects such as… Show more I was part of the IT infrastructure team and, among my attributions and results, I can highlight:- Administration and support to more than 600 servers of different hardware platforms and operating systems.- Support for Exchange 2010, VMware VSphere, Websense, IronPort.- Support for critical applications DotNET, Webservice IIS 7.5.- Responsible for File Transfer projects using Riversoft's STCP and Server Virtualization tool.- Strong participation in B2C projects such as SKYOnline (www.skyonline.com.br), New SubscribeSKY (assine.sky.com.br) and sky site (www.sky.com.br), internal projects focused on systems (Core Bussines ), working on server sizing, deployment and support. Show less -
Infrastructure AnalystCetip Agora É B3 Apr 2009 - Jun 2011Alphaville - Santana De Parnaíba- Management of the Service Desk team.- Preparation of management reports (Book of indicators).- Administration of Microsoft, Exchange 2007, VMware and Backup HP Data Protector servers- Implementation of data encryption tool (TrueCrypt).- Implementation of the mobility project using the Black Berry device, mainly responsible for the planning, management and operational technical support of the entire system. -
Network AdministratorSonda Sep 2007 - Apr 2009São Paulo, São Paulo, BrazilClient Allocated BMK Tecnologia e Serviços;With previous experiences at Schahin Group and obtaining Microsoft certification, I started to act as network administrator and among my attributions and results, I can highlight:- Responsible for virtualization (VMWARE) and monitoring project (Zabbix and Cacti);- Administration and management of servers, firewall, mail service, antivirus and Telecom;- Performance analysis of the network environment in order to maintain quality… Show more Client Allocated BMK Tecnologia e Serviços;With previous experiences at Schahin Group and obtaining Microsoft certification, I started to act as network administrator and among my attributions and results, I can highlight:- Responsible for virtualization (VMWARE) and monitoring project (Zabbix and Cacti);- Administration and management of servers, firewall, mail service, antivirus and Telecom;- Performance analysis of the network environment in order to maintain quality and availability levels;- Help Desk team coordination, call control, SLAs, incident management and ITIL-based issues management;- Responsible for the standardization project on workstations and use of techniques to restrict the access of unauthorized machines to the network infrastructure. Show less -
Support AnalystSonda Feb 2005 - Sep 2007São Paulo, São Paulo, BrazilClient Allocated Monsanto 2005 - 2006;As a helpdesk analyst, I started my work in the 1st Level service (Telephone Support), after a few months and due to the good work in the 1st Level, I joined the “On-Site” (2nd Level) team, among others. my attributions and results, I can highlight:- Call opening for other service areas, support for problem solving involving software and networking environment;- Responsible for knowledge base creation, service scripts improvements… Show more Client Allocated Monsanto 2005 - 2006;As a helpdesk analyst, I started my work in the 1st Level service (Telephone Support), after a few months and due to the good work in the 1st Level, I joined the “On-Site” (2nd Level) team, among others. my attributions and results, I can highlight:- Call opening for other service areas, support for problem solving involving software and networking environment;- Responsible for knowledge base creation, service scripts improvements, standardization and call classification;- Participated in improvements in some processes, such as inventory, standardization of workstations and application of security updates.Client Allocated Schahin Group - 2006 - 2007Due to the good work done in the previous client, I was allocated to the Schahin Group, among my attributions and results, I can highlight:- On-site support (2nd level) to users;- Responsible for inventory administration and management using Microsoft SMS 2003 tool;- Implementation and maintenance of internal procedures and policies, according to ITIL best practices and Cobit framework;- Administration of antivirus tool (OfficeScan) and support for Exchange 2003, SMS 2003, Websense, OfficeScan products. Show less
Gustavo Godinho Skills
Gustavo Godinho Education Details
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Digital Transformation -
Finanças
Frequently Asked Questions about Gustavo Godinho
What company does Gustavo Godinho work for?
Gustavo Godinho works for Ablti - Associação Brasileira De Líderes Em Tecnologia E Inovação
What is Gustavo Godinho's role at the current company?
Gustavo Godinho's current role is Membro.
What schools did Gustavo Godinho attend?
Gustavo Godinho attended Fia Business School, Fundação Getúlio Vargas, Ibmec.
What skills is Gustavo Godinho known for?
Gustavo Godinho has skills like Itil, Cobit, Windows Server, Firewalls, Sistemas Operacionais, Operating Systems, Microsoft Exchange, Servidor Windows, Dos, Vmware, Vmware Esx, Dhcp.
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Gustavo Godinho
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1infracommerce.com.br
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