Chris Guimbellot Email & Phone Number

Atlanta, Ga, Us

Whether you are in your first hotel, or are a seasoned owner, Hospitality International provides the tools and support to help you maximize your hotel’s revenue. Our “Freestyle Franchising” model empowers you to make decisions to contribute to a positive guest experience. We allow a hotelier to operate their business how they see fit, with minimal requirements and offering guidance to be a successful hotelier, while lowering start-up costs.

New York, Ny, Us

I lead a team of dedicated professionals with varied backgrounds in Hospitality Sales & Marketing. With the objective of steadily increasing clients’ online technology revenue, HIS has been in the business of applying experience and common sense since 1996.Having a background in the hospitality industry as well as in-depth knowledge of both traditional and Internet marketing strategies, I bring to each client a clear and strong vision for ongoing success.As a leader of the team at HIS, I carefully assign their talents and efforts to best serve the client. I try to be a strategic thinker with sharp business acumen and ability to devise innovative solutions to complex business problems. It is important to be a clear communicator with strong presentation and writing skills, while always being a good listener.

New York Metropolitan Area, Us

BWG is an invite-only network for senior executives across technology, media and telecom. BWG industry professionals participate in a series of roundtables discussions, which are a valuable resource for market intelligence, business development and personal / professional networking.

Atlanta, Ga, Us

Managed daily operations of company, providing leadership and direction to team of marketing, sales, accounting/finance, technology, and reservations professionals. As member of Board of Directors, served on numerous committees involved with strategic planning and identifying market opportunities. Served on Sarbanes-Oxley mandated Internal Controls Committee, guiding definition of rules and procedures for more accurate financial reporting.Reviewed and updated/amended standards of operation manual, enhancing work flow processes, business efficiencies, and cost containment.Collaborated with accounting division on devising and implementing procedures to cut total costs 23% and increase cash 77% within six months, resulting in profitable first quarter for 2010.Analyzed profitability of incoming franchisees including analysis of fee income driven by daily rates, occupancy levels, and incremental revenue through reservations services.

Atlanta, Ga, Us

Selected a new technology partner to handle reservations processing allowing for an increase in reservation volume by over 5% while still decreasing costs by almost 50%.Redesigned customer-facing website optimized for search engines generating approximately a 15% increase in branded website reservations.Performed web analytics using Urchin and Google Analytics including visits, pathing, commerce and referring traffic analyses.Responsible for development of a social media strategy including a blog, Facebook, Flickr, Twitter and YouTube; link building; as well as forming strategic partnerships with other online outlets.Worked with reservations technology partner on specific needs leading to influence of the product enhancements and roadmap.In charge of reservation reporting function as well as reporting key metrics to the Board of Directors.Evaluated, selected and worked with a web vendor to design and market the sales focused website.Designed and built entire network architecture including file, Exchange email, SQL database and ISA firewall servers. Also configured and supported desktop and notebook PCs and applications. Enabled remote connectivity and IP telephony allowing all users to perform work from any remote location saving $34,560 in office expenses annually.

Atlanta, Ga, Us

Formed strategic partnership with a vendor to outsource reservations processing function, which represented more than 35% of total corporate expenditures. Two major projects led to a 145% booked revenue increase while decreasing overall costs by 13%.Worked directly with the call center manager and agents utilizing training, monitoring, location familiarization, and technology solutions to help increase call conversion rates.Worked directly with reservations software developers to help guide product roadmap and enhancements.

Atlanta, Ga, Us

In charge of reservation reporting function as well as reporting key metrics to the Board of Directors.Designed and built MS SQL database to unify data from disparate sources for analysis.