Pediatric Academic Societies Jr Engineer
American Pediatric Society-Society For Pediatric Research
The Woodlands, Texas
• Project manager responsibilities including managing mobile apps and online program guides for three separate entities. One of the mobile apps is used by over 8,000 customers, and since taking over the role as project manager the user satisfaction has risen from 26% to 83%.• Primary administrator for Salesforce tasked with building all custom dashboards, automation, integration, and workflows. • Perform data analytics to be used by the board of directors to assist them with making data-driven decisions. • REST API experience extracting analytics data using Postman.• Devised a reliable method to predict room overflow in advance solving a long-term issue using real-time data. This process allows the session organizers to resolve an overflow situation before it occurs.• Supervise the training of seasonal support staff to prepare them for various tasks including onsite meeting support, customer service, and maintaining database integrity.• Designed a budget model for the Pediatric Academic Societies Meeting. This model was an integral component of the 2017 and onward budget process, being used to analyze various pricing options for all revenue streams.• Assist the accounting department by providing calculations and summaries on meeting invoices to fairly determine what each entity is responsible for paying.• Communicate with the session organizers and vendors to document all of the session details and updates to ensure a complete and accurate meeting program.• Oversee new software implementations such as Salesforce, Pardot, OpenWater, and Feathr. • Managed the websites for six different organizations in Wordpress. Four of these websites were constructed from scratch.