Ch Pradeep Kumar Email & Phone Number

Handled as an India’s Largest UB Arogyadaan policy.Worked as a with Public Sectors like UIIC, NIAC, NIC & OIC.Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complains and general inquiries.Keep tracking on files data on daily basis.Coordinating and follow ups with the Bank branch managers regarding a policy issuance Issues.Coordinating with CS (Client Service) Team for Fresh & surrender Policy data.Maintaining good relationship with Clients and colleagues.Handling incoming and outgoing calls, emails with all over customer satisfaction.

Managed customer relationship management (CRM) activities, ensuring effective communication and with client.Coordinating with Members/Insurers and with internal teams like generation, belling, audit and doctor’s team to smoothen processing Claim documents in timeRe verification of the documents received from providers and checking the missing documents and intimating the clients regarding queries raised and getting the responses for further process of the claim.Resolving the issues of the health care providers regarding the claims.

B.Com, Medicare Vocational Junior College, Mancherial

B.Com Kakatiya University, Warangal