Chris Cole-Taylor Email & Phone Number

Milton Keynes, England, United Kingdom

• Managing multiple email accounts and shared email accounts, answering all queries from multiple people within the company and our clients, making sure all emails within my remit are answered within an SLA and managed correctly. • Managing Facilities Maintenance of multiple buildings across the country, receiving incoming reactive calls from the client and managing them from start to finish. • Managing Statutory and Mandatory Planned Maintenance within my remit from start to finish… Show more • Managing multiple email accounts and shared email accounts, answering all queries from multiple people within the company and our clients, making sure all emails within my remit are answered within an SLA and managed correctly. • Managing Facilities Maintenance of multiple buildings across the country, receiving incoming reactive calls from the client and managing them from start to finish. • Managing Statutory and Mandatory Planned Maintenance within my remit from start to finish, making sure the buildings within my remit remain statutorily compliant at all times, also making sure to leave audit trails. • Working with the Maximo, Outlook, Word, and the Excel client managing all aspects and workloads of the business within my remit.• Managing Chargeable works to the client, creating quotes and presenting these to clients. Receiving Purchase Orders from the client and managing the workload of these quotes from start to finish.• Sticking to strict KPI’s and SLA’s within the company in all aspects of the workload, constantly working in a fast paced environment where we aim to exceed all targets at any given time. • Creating and Receipting Purchase Requisitions and Purchase Orders. Managing the Purchase Order process from the request to the billing phase and managing Purchase Orders being sent between the group companies. • Reporting all statistics, SLA’s and workloads within my remit to Account Directors, Customer Service Directors and multiple higher management structures on a regular basis, showing that the account I look after is always updated, moving forward, sticking to the SLA’s and above all achieving high standards for all outcomes. Show less

Milton Keynes

• Working on the helpdesk receiving calls from the client regarding facilities maintenance tasks. Processing these calls in the correct manner and providing excellent customer service at all times.

Milton Keynes, England, United Kingdom

• Working on the helpdesk receiving calls from the client regarding facilities maintenance tasks. Processing these calls in the correct manner and providing excellent customer service at all times.

Milton Keynes, England, United Kingdom

• Working in a close knit sales environment with a team making outbound calls to individuals across the UK, evaluating their current gas and electricity usage and seeing if money can be saved by moving them over to Scottish Power, signing people up to contracts for Gas and Electric over the phone.

Milton Keynes, England, United Kingdom

• Working in a big call center receiving calls from the general public regarding health issues, running them through a set of health question and answers to determine the severity of symptoms and then passing them over to the correct service to deal with the symptoms present.

First, Btec Diploma In Ict, Distinction

Gcse'S, Maths, English, Science, Drama, Religious Education, Sports Leadership, C'S And Above.