Cha Her Email & Phone Number

Minneapolis, Minnesota

Connecting clients to affordable health care using the METs/MNSure/Curam system in conjunction with a multitude of other programs that support public assistance eligibility services.- Focused on case management and intake for adults and family.- Medical assistance and other health insurance determinations for families and adults.- Systems utilized include MMIS, SIR, MAXIS, Skype, Sharepoint, Electronic data management system, Online case review system, Instant messaging.- Advanced knowledge of Microsoft Office software such as Office, Outlook, and Excel.- Locating resources for policy and procedure such as EPM and ONESource to correctly determine eligibility.- DIverse interaction with various cultural and ethnic backgrounds through client contact over phone.- Trainings to improve client contact such as diversity training, authentic dialogue, and diffusing situations.- Providing support for colleagues by answering questions regarding procedure and processing to ensure correct determinations.- Providing support for colleagues by answering questions regarding procedure and processing to ensure correct determinations.

Saint Paul, Mn

- Promote various contract cell phone carriers such as Sprint, AT&T, Verizon Wireless and non-contract cell phone carriers such as Sprint Prepaid, Verizon Wireless, Virgin Mobile, Consumer Cellular, Tracphone, Boost Mobile, Bright Spot, AT&T Go phone, T-Mobile prepaid.- Upkeep on product displays and organization of displays whenever any new phones change or are flexed out- Promote the Target Mobile brand in Target stores to guests who may not have heard of the service- Help guests by recommending what options and accessories are best for them- Provide knowledge on various electronics located in the area so guests are able to make a decision they can agree on- Install protective cases, screen protectors, set up voice mail, back up phones, or any other services that can help ease difficulty for guests

- Promoted products such as Sharp, Nokia, and Olloclip- Promoted in stores such as Best Buy, Best Buy Mobile, Metro PCS, Cricket, and Walmart.- Taught guests about key features of the products in a way that they would understand- Brought interest and intent to buy on products promoted- Built relationships between third party representatives and stores- Self managed to ensure hours worked were used successfully and to their full potential

- Concept designer- Took concepts and ideas customers wanted and fleshed them out into a final product- Artwork was completed in a timely manner--often before customers expected them

- Built relationships between overseas mining companies and the home company in Laos.- Drafted documents to communicate between parties- Determined any misinformed information found in documents- Proofread and edited documents before notarizing

- Handled produce from collecting, cleaning, boxing, and delivery of produce to companies.- Quality control- Farm land upkeep

Saint Paul, Mn

- Developed curriculum to teach, inspire, and enlighten youth on values- Instilled values to youth that would allow them to apply them in their everyday life and in the future- Ran four camps three day camps that spread throughout the year- Mentored youth through activities that would challenge them mentally and physically- Provided youth with a leadership role and inspired them to become leaders in their own lives

Kyushu, Japan

- Waited on guests- Rang guests up after their meals- Bused tables- Learned to adapt to the high demand and pace that comes from a restaurant setting.

Bachelor’S Degree, Global Business Management

B.A, Biology

Activities and Societies: Hmong Minnesota Student Association