Chaandani Khan Email & Phone Number

Vancouver, Bc, Ca

Learn more at www.chaandani.com

Vancouver, Canada Area

Vancouver, Canada Area

Role:* Responsible for ensuring flawless execution of event activations- Planned and executed innovative programs (incl. client on-boarding, brainstorming, recommending strategy, planning, executing and reporting)- Scheduled and managed teams of 2- 35 staff per program, across Canada- Developed effective, close relationships with stakeholders and colleagues alike, earning trust and rapport- Tracked and integrated relevant data and metrics into PM reports and presented results to clients* Developed skills in human resource management by performing the following functions:- Screened and interviewed ~125 candidates- Planned and executed campus recruitment activations- Facilitated training presentations between 3 - 5 times per month - Provided weekly payroll support for the HR teamNotable achievement:* An unexpected management change occurred during peak season, resulting in program challenges related to a major, time-sensitive asset renovation project. I stepped in to lead the project to completion, apply solutions to reduce high staff turnover and lead weekly client status calls. Due to my problem-solving and management skills, the overall program was a success as we hit engagement numbers, interaction numbers and reached KPIs

Vancouver, Canada Area

Role:* Provided clients with planning and executional support for private events, programs and product launches; provided client reputation management and ad-buying; grew and trained internal team and student staff teamsSample of work performed:* Event activation coordination and execution; media relations; managed all internal and external communications; sourcing and recruiting new teamsNotable achievement:* Sourced, interviewed and trained two new internal agency staff with specific technical skills and culture fit

Vancouver, Canada Area

Took the opportunity to build out my knowledge base on the following topics:• Media relations and community engagement strategies• Storytelling technique based on brand • PR initiative development

Vancouver, Canada Area

* Re-built staffing needs for TEDActive2015 and provided extensive event training program for all new staff on-site in Whistler, BC, while managing a timeline with a pre-existing deficit Sample of work performed:* Recommended best practice for mass hiring of event and student staff; interviewed, hired, trained and scheduled staff; led client meetings; managed internal and external relationshipsNotable achievement:* Successfully on-boarded, trained and managed new hires to fill 80 event and production roles (10 specific skill sets required)

Vancouver, Canada Area

Role:* Delivered upon required recruitment needs, event needs and marketing supportSample of work performed:* Hired, trained and supervised field staff; created event activation program and managed scheduling; created new hire orientation documents; identified marketing needs and recommended solutions; participated in partner acquisition efforts; tracked data and created reports *Created internal process guideline documents and new hire orientation documents; identified marketing needs and recommended solutions; recommended participation at key events to increase brand awareness; participated in partner acquisition efforts; tracked data and created reportsNotable achievement:* Independently sourced, interviewed, hired and trained a successful sales team of 5 and a brand ambassador team of 10 to represent the company in-market, to increase brand awareness and online engagement

Remote Office

Role:* Established agency presence in Western Canada by growing the student event team; managed experiential event programs; drove internal and external relationship development via networkingSample of work performed:* Created job postings; interviewed, hired and trained field staff; performed payroll tracking and submission; organized internal meetings; performed event coordination and execution; networked within industry to grow relationships; tracked data for post-mortem report contributionsNotable achievement:* Independently grew field staff roster from 5 to 70+ members, trained all staff, and coached the team to achieve sales and promotional KPIs/ target

British Columbia, Canada

Role:* Worked in-field on the TELUS Optik B2C launch tour educating customers on the new Telus productSample of work performed:* Acquired in-depth product and IT training; traveled to festivals and events throughout BC; educated customers about new offerings; provided superb customer serviceNotable achievement:* Consistently achieved 90-100% customer service level rating (as rated by customers and supervisor)

Vancouver, Canada Area

• Responsible for running daily experiential event shifts from set-up to strike, including managing brand ambassador teams and on-site client relations; managing the schedule and replacement staffing; daily problem assessment and correction; maintaining inventory levels at storage; liaising with freight partners and post-event reporting