Michael Chachula

Michael Chachula Email and Phone Number

Chief Information Officer CIO | CTO @ Propelled Brands
Texas, United States
Michael Chachula's Location
Beverly Hills, California, United States, United States
About Michael Chachula

As a seasoned Chief Information Officer (CIO) with extensive expertise in IT, digital transformation, and strategy, I have a proven track record of successfully leading and driving impactful initiatives for organizations with system-wide sales ranging from $1.0 billion to $7.5 billion. By leveraging my leadership and expertise, I consistently deliver exceptional results, fostering business growth and enhancing the customer experience through cutting-edge technology solutions.My primary focus is on harnessing the latest technology trends to propel business expansion and enrich the customer experience. I lead a dedicated team in identifying and capitalizing on key opportunities, resulting in the successful execution of multiple strategic initiatives to boost business performance and customer satisfaction.Under my guidance, I have orchestrated the modernization and optimization of IT infrastructure, significantly improving enterprise technology, security, and data management capabilities. Additionally, I have spearheaded the implementation of innovative technology solutions, such as advanced analytics, artificial intelligence, and machine learning, strategically driving business growth and transforming the customer experience.Through prioritizing digital transformation, I have strengthened the organization's digital, mobile, social, and data capabilities, ensuring a seamless and personalized experience for customers across all touchpoints. This transformative approach has resulted in a customer-centric strategy, leading to substantial increases in customer satisfaction and loyalty.In summary, my leadership in IT, digital transformation, and strategy has empowered organizations to achieve tangible business growth, elevate the customer experience, and maintain a strong competitive position in the market. I have a hands-on approach to addressing complex business challenges and implementing best-practice IT solutions, driving both top-line and bottom-line growth. Additionally, I am a highly sought-after public speaker and the recipient of multiple external and internal industry awards, including the C.I.O. Top 100 for Digital Innovation and Salesforce Trailblazer recognition. Moreover, I am an accomplished IT executive with expertise in practical applications of Artificial Intelligence (AI) and Large Language Modeling (LLM), specifically in enhancing manufacturing and IT efficiency, and conducting predictive and cognitive data analysis across various industry sectors.

Michael Chachula's Current Company Details
Propelled Brands

Propelled Brands

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Chief Information Officer CIO | CTO
Texas, United States
Website:
propelledbrands.com
Employees:
141
Michael Chachula Work Experience Details
  • Propelled Brands
    Chief Information Officer Cio | Cto
    Propelled Brands
    Texas, United States
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  • Fat Brands Inc.
    Chief Information Officer - Cio | Cto
    Fat Brands Inc. Apr 2022 - Present
    Beverly Hills, Ca, Us
    Global CIO for 18 restaurant brands domestically and across the world. I am an IT executive currently working with a multi-brand, restaurant franchising company. At the company, I have played a strategic role in developing, marketing, and acquiring restaurant concepts that can be deployed worldwide. My work has been instrumental in enabling the company to deliver consistent high-quality experiences to customers, irrespective of location or brand. I have been responsible for implementing a range of IT initiatives aimed at streamlining operations across the company's global network. Through these initiatives, I have helped reduce costs, minimize errors, and increase overall efficiency, which has allowed the company to rapidly expand into new markets. My skills have been a critical component in driving success for the company and its various restaurant brands.
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  • The Coffee Bean & Tea Leaf®
    Head Of Digital Technology And Revenue Growth
    The Coffee Bean & Tea Leaf® May 2021 - Apr 2022
    Singapore, Sg
    I was instrumental in driving digital innovation across the organization. By working closely with cross-functional partners, I have implemented the digital strategy and mapped and transitioned traditional processes to digital ones. This has helped to streamline operations, reduce costs, and improve efficiency.As a digital evangelist, I have championed digital technology and practices within the organization and worked to engender a digital mindset from the top down. I have encouraged collaboration, knowledge sharing, and digital best practices between partners and colleagues to help create a robust digital ecosystem.One of my key responsibilities has been to measure the ROI on digital projects and fine-tune approaches as needed to ensure we are investing in the right tools and resources. By doing so, I have ensured that the organization is always on the cutting edge of digital technology and continuously improving operations to drive success and growth.
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  • Chachula Group Consulting
    Chief Executive Officer
    Chachula Group Consulting Jul 2010 - Feb 2022
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  • Dine Brands Global
    Executive Director Information Technology - (Cio)
    Dine Brands Global Dec 2017 - Aug 2020
    Pasadena, California, Us
    I led a cross-functional team to deliver innovative revenue channels for the IHOP brand through native digital assets and third-party partnerships. These revenue channels collectively generated over $350M annually, proving highly successful and driving growth for the organization.Having made significant contributions to the organization, I was quickly promoted to Executive Director, CIO Head of IT, where I managed IHOP Brand leadership, franchisee relationships, and daily technical operations for this iconic chain of restaurants consisting of over 1700 locations domestically.At the company, I played an executive leadership role in steering brand digital transformation programs and technology modernization initiatives. My responsibilities included managing POS, CRM, and migration to the cloud programs, as well as long-term roadmap management that worked to deliver enhancements and upgrades across the brand.As a leader, I was able to maximize opportunities by competently leading a mix of engineers, project staff, QA resources, scrum masters, architects, infrastructure, and service desk staff, all operating within a matrixed environment. My ability to communicate regular updates to all stakeholders on all IT activities across the brand and corporate, helped improve IT credibility with the brand, corporate, and franchisees. Through my efforts, I drove success for the organization, ensuring that all IT initiatives supported the growth and profitability of the brand.
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  • Dine Brands Global
    Director Of It Strategy, Innovation & Pmo
    Dine Brands Global Jan 2016 - Dec 2017
    Pasadena, California, Us
    I conducted extensive research and integrated emerging information technologies, including Cloud, IoT, Data Analytics, Blockchain, and other digital assets. Through innovation and strategic planning, I have deployed these technologies to enable the organization to better connect and engage with customers, optimize operations and drive profitability.In my role, I managed IT OpEx and CapEx budgets, headcount, depreciation, impairment, and investment. These responsibilities required me to carefully analyze and balance IT investments with the potential for ROI and cost savings.Furthermore, I led the PMO office, including business analytics (Agile, SDLC, and various other methodologies and processes). My team and I designed a world-class shared services model that included the four major technology pillars of Digital Transformation, Technology Ops, Restaurant Technology, and Business Intelligence for two national brands (Applebee's & IHOP) in 4,000 locations. This system allowed for efficient, centralized management across the entire brand, resulting in significant cost savings and improved efficiency.Through my work, I was able to drive digital transformation across the organization. By leveraging my expertise in emerging technologies and innovative practices, I helped position the organization as a leader in its industry, well-equipped to meet the demands of a rapidly changing marketplace.
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  • Harman International
    Director - Technical Operations (Corporate It Operations)
    Harman International Apr 2015 - Dec 2015
    Stamford, Connecticut, Us
    I was hired as interim Director to execute IT-related engineering programs daily, including SAP, BPC, eCommerce Web, CRM, and Mobile revenue channels. My responsibilities included directing an international team of Engineers, Scrum Masters, and System Analysts to deliver enhancements and maximize efficiencies of ERP systems, business process automation, and other functional IT systems.Through my strong leadership and IT experience, I was able to manage the team's output while promoting innovation and collaboration in the workplace. I ensured that the team was aligned with the organization's goals and objectives, thus increasing the overall effectiveness and success of the project.My experience in IT operations management allowed me to implement best practices in team management and collaboration. My role required close coordination with other stakeholders in the organization, including senior executives, project managers, and technical subject matter experts. I worked closely with these stakeholders to ensure that the IT solutions and business processes implemented aligned with the organization's strategic goals. Through my efforts, I was able to achieve increased efficiencies and cost savings, which helped the organization to streamline operations and focus more on the core business. My strong technical and project management skills, coupled with my excellent communication and leadership abilities, made me an instrumental part of the organization's success during my tenure.
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  • Avery Dennison
    Senior Director - Program Management Officer
    Avery Dennison Jun 2011 - Jan 2015
    Mentor, Ohio, Us
    I was directly responsible for a $150M P&L budget, partnering with various teams to identify areas of improvement and drive greater efficiencies across international channels. Through my strategic planning and execution, I was able to implement new IT, business, and product delivery trends that resulted in significant cost savings, improved operations, and increased revenue.To ensure that these improvements were in line with corporate goals and long-term objectives, I used the OGSM model (Objectives, Goals, Strategies, and Metrics). This allowed me to outline clear, measurable, and specific objectives, each supported by a set of goals, strategies, and metrics that helped ensure accountability and success in achieving them.To improve process agility, I introduced Scrum, Agile, Safe, and SDLC (Software Development Life Cycle) methodologies, which allowed for greater flexibility, continuous improvement, and faster delivery cycles.Through my effective leadership, technical expertise, and strategic vision, I was able to drive shareholder value and guide corporate goals and strategy. By putting in place best practices and innovative solutions, supported by the latest technology trends, I was able to ensure the long-term stability and success of the organization.
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  • Novartis
    Global Head Of Portfolio Management-Technology Operations.
    Novartis Oct 2009 - Mar 2011
    Basel, Baselstadt, Ch
    I was responsible for managing a decentralized team of portfolio managers and an IT asset portfolio of $1B. My role required me to design and implement strategic initiatives that aligned with the organization's core business objectives. To drive business results, I oversaw budget approvals for IT infrastructure across six major Pharmaceutical divisions, including a global Data Center consolidation on five continents.To maintain program quality and performance, I regularly reviewed asset and program performance, analyzed key metrics, and updated leadership on key initiatives and programs. Through my leadership, I was able to increase efficiency, reduce costs and deliver on time and within budget. My strong project management skills allowed me to manage budgets, timelines, and project risks effectively.I led and communicated programs with cross-functional teams, ensuring that all stakeholders were aligned with project goals, including business strategy, technology, and process-enabling results. Through my approach, I was able to drive alignment between technology initiatives and overall business objectives.Through regular audits, I ensured that all IT operations were compliant with industry regulations and company policies. My experience in managing and optimizing IT portfolios enabled me to successfully deliver value to the organization, driving business results and maximizing return on investment.
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  • Hsbc
    Senior Vice President - Business Support Shared Services
    Hsbc Jun 2008 - Oct 2009
    London, Gb
    I directed 70+ resources in corporate HR, Finance, Risk & IT, supporting a global financial giant. In this role, I was responsible for ensuring the smooth and efficient operation of the organization's core functions through the effective management of vital resources. This included direction of all HR, finance, risk and IT operations as well as providing support to key stakeholders.To keep the C-level leadership informed, I regularly updated them on progress, risks, KPIs, and metrics to enable informed decisions. I created a robust reporting framework that provided insights into all operational areas, including corporate HR, finance, risk, and IT. This allowed me to quickly identify areas where adjustments needed to be made to improve operational performance or mitigate risks.In my role, I remained abreast of industry trends, as well as current and emerging technologies, to ensure that our operations were aligned with industry best practices. Through this approach, I was able to stem the outflow of critical resources and position the organization as a leader in its industry.My leadership and management skills enabled me to drive maximum efficiency and productivity, while also delivering strong results. I fostered a culture of performance excellence, team collaboration, and continuous improvement across all functions. Through these initiatives, I was able to help the organization achieve their business goals while mitigating any risks.
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  • Hsbc
    Vice President Of Strategic Relationships - Group Global Cards
    Hsbc Mar 2006 - Jun 2008
    London, Gb
    I was instrumental in landing $350M in revenue for HSBC by designing a financial model that ensured profitability from selling off 50% of shares held in Visa. Through my financial expertise and strategic planning, I was able to create a reliable model that identified areas of opportunity and minimized risks.To broker this deal, I engaged with the HSBC presidents in 22 countries over eight weeks. Through my strong communication, presentation and negotiation skills, I was able to effectively communicate the benefits of the deal and secure the necessary approvals, support, and resources to make it happen.My experience and expertise in financial analysis and modeling allowed me to determine the most profitable approach to the sale, resulting in significant revenue gains for the organization. By leveraging these skills, I was able to help HSBC improve its financial performance and expand its business footprint.Overall, my ability to navigate complex financial transactions, coupled with my strong leadership and communication abilities, made me an integral part of the team that secured this significant deal for the organization.
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  • Hsbc
    Vice President Of Strategy And Business Intelligence (Bi)
    Hsbc Jan 2003 - Mar 2006
    London, Gb
    I worked closely with the consumer lending department to deliver approximately $20M monthly and $240M annually in revenue. I collaborated with team members to implement a groundbreaking sales engine solution that pre-qualified customers for Credit Cards, Vehicle Financing, Mortgage, and Personal/Business loans.Through my expertise in project management, I was able to lead the team and ensure that the solution was developed and deployed on schedule, within budget, and according to best practices. The revenue channel improvement program significantly boosted customer experience and satisfaction.My experience in analyzing customer data, marketing trends, and business processes allowed me to identify opportunities to streamline operations, improve customer experience, and increase profitability. By working closely with the consumer lending team, I was able to design a solution that aligned with their business goals and objectives.The sales engine solution allowed for more efficient customer engagement, pre-qualifying customers for loans and other services, and reducing wait times. It also significantly boosted revenue, improving business performance for the lending department.Through my effective leadership and collaboration skills, I was able to deliver a groundbreaking solution that helped improve the organization's bottom line and positioned it as a leader in the industry.
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  • Hsbc
    Director Of It-Business Systems And Epmo
    Hsbc Jan 2000 - Dec 2003
    London, Gb
    I led the significant end-to-end upgrade of the employee-facing mortgage system, resulting in a 15% reduction in internal IT costs, or approximately $4M annually.My leadership style and expertise in project management allowed me to efficiently and effectively manage the upgrade process. I worked closely with the team to identify key areas of improvement and implemented the necessary changes to modernize the system, streamline processes, and ensure optimal performance.Through my experience in IT cost analysis, I was able to identify cost-saving opportunities within the mortgage system. By leveraging the latest technology trends and innovative solutions, I was able to help reduce internal IT costs, resulting in significant savings for the organization.As a result of the upgraded system, employees were able to work more efficiently, reducing processing time, and providing clients with faster, more accurate service.By delivering this end-to-end upgrade, my team and I were able to achieve our objectives, ensure optimal performance of the mortgage system, and deliver significant cost savings to the organization.
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Michael Chachula Education Details

  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    Business
  • Depaul University
    Depaul University
    Business

Frequently Asked Questions about Michael Chachula

What company does Michael Chachula work for?

Michael Chachula works for Propelled Brands

What is Michael Chachula's role at the current company?

Michael Chachula's current role is Chief Information Officer CIO | CTO.

What schools did Michael Chachula attend?

Michael Chachula attended Northwestern University - Kellogg School Of Management, Depaul University.

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