Christian Hackbusch Email & Phone Number

👨🏽‍💻 I bring a proven record of managing and delivering complex projects in Qualtrics and SAP CX, collaborating with international, cross-functional teams to create solutions that drive measurable results. As the development lead for the market research team at a world-class sports car manufacturer, I utilized my deep technical expertise to enhance customer insights and analytics through Qualtrics and XM Discover. In this role, I led the design and implementation of new features, ensuring each one met the highest standards and aligned with the strategic vision of the CX program.📊 My work has been instrumental in enabling clients to centralize their customer experience initiatives, making feedback measurable at every touchpoint along the customer journey. By integrating a data-driven approach, I empowered clients to make informed decisions that translated insights into targeted, actionable plans.⭐️ I have helped clients continuously elevate their CX by creating a more personalized, luxurious, and memorable journey for customers. This has been key in fostering loyalty and enhancing brand perception in competitive markets.📈 In addition to project delivery, I actively supported pre-sales initiatives, managing Qualtrics opportunities and co-leading the Qualtrics business area within MHP. Through these efforts, I have contributed to strategic growth, expanded client engagement, and strengthened our presence in the experience management sector.

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  Manager

  Mhp – A Porsche Company

  Jul 2023 - Present - Ludwigsburg, Baden-Württemberg, Deutschland