Operations Manager
Tampa, Florida, United States
๐๐ค๐ต๐ช๐ท๐ฆ ๐ฎ๐ฆ๐ฎ๐ฃ๐ฆ๐ณ ๐ฐ๐ง ๐ต๐ฉ๐ฆ ๐ญ๐ฆ๐ข๐ฅ๐ฆ๐ณ๐ด๐ฉ๐ช๐ฑ ๐ต๐ฆ๐ข๐ฎ, ๐ด๐ฆ๐ณ๐ท๐ช๐ฏ๐จ ๐ข๐ด ๐ข ๐ฑ๐ณ๐ช๐ฏ๐ค๐ช๐ฑ๐ข๐ญ ๐ด๐ต๐ณ๐ข๐ต๐ฆ๐จ๐ช๐ค ๐ข๐ฅ๐ท๐ช๐ด๐ฐ๐ณ ๐ฐ๐ฏ ๐ฃ๐ถ๐ด๐ช๐ฏ๐ฆ๐ด๐ด ๐ฐ๐ฑ๐ฆ๐ณ๐ข๐ต๐ช๐ฐ๐ฏ๐ด, ๐ต๐ฆ๐ข๐ฎ ๐ฅ๐ฆ๐ท๐ฆ๐ญ๐ฐ๐ฑ๐ฎ๐ฆ๐ฏ๐ต, ๐ค๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ ๐ด๐ฆ๐ณ๐ท๐ช๐ค๐ฆ, ๐ข๐ฏ๐ฅ ๐ฅ๐ช๐ด๐ต๐ณ๐ช๐ค๐ต ๐ฅ๐ฆ๐ท๐ฆ๐ญ๐ฐ๐ฑ๐ฎ๐ฆ๐ฏ๐ต ๐ง๐ฐ๐ณ ๐ฎ๐ถ๐ญ๐ต๐ช๐ฑ๐ญ๐ฆ ๐ญ๐ฐ๐ค๐ข๐ต๐ช๐ฐ๐ฏ๐ด. ๐๐ธ๐ข๐ณ๐ฅ๐ฆ๐ฅ ๐ข ๐ด๐ฆ๐ณ๐ช๐ฆ๐ด ๐ฐ๐ง ๐ฑ๐ฆ๐ณ๐ง๐ฐ๐ณ๐ฎ๐ข๐ฏ๐ค๐ฆ ๐ฑ๐ณ๐ฐ๐ฎ๐ฐ๐ต๐ช๐ฐ๐ฏ๐ด ๐ข๐ฏ๐ฅ ๐ด๐ถ๐ค๐ค๐ฆ๐ด๐ด๐ง๐ถ๐ญ๐ญ๐บ ๐ฏ๐ข๐ท๐ช๐จ๐ข๐ต๐ฆ๐ฅ ๐ค๐ฐ๐ณ๐ฑ๐ฐ๐ณ๐ข๐ต๐ฆ ๐ข๐ค๐ฒ๐ถ๐ช๐ด๐ช๐ต๐ช๐ฐ๐ฏ ๐ต๐ฐ ๐ฎ๐ข๐ช๐ฏ๐ต๐ข๐ช๐ฏ ๐ฎ๐ข๐ฏ๐ข๐จ๐ฆ๐ฎ๐ฆ๐ฏ๐ต ๐ณ๐ฐ๐ญ๐ฆ.โก๏ธPartner with General Managers, senior leaders, and front line employees to develop, implement, and maintain business operations strategies and practices that generate revenue. โก๏ธCoach, develop, and mentor diverse teams as large 17 direct reports and 400+ employees ensuring they have the processes, knowledge, and training needed to ensure success.โก๏ธServe as a motivational leader, mentoring subordinates through 1:1 and group trainings and have developed 13 assistant managers to a GM position in a 15-year period.โกAct as a liaison between corporate and the field as a District Manager, implementing new corporate policies or directives and ensuring the implementation of theater policies.โก๏ธLeverage a variety of advertising, promotions, event marketing, and community engagement to exceed revenue goals; district $20M in profit yearly against a $17M budget for district.โก๏ธEngage in grass root marketing techniques, reaching out to local schools and charities to promote theater offerings, which resulted in increased profitability and market share.โก๏ธIncreased revenue through the implementation of effective up-selling procedures and cost saving measures at individual locations and at a District level of 12 to 17 locations.โก๏ธUtilized project management skills to coordinate the opening of 2 new locations, the luxury seat conversions in 4 theater locations, and the closing of 2 locations.