Chad Alcorn Email & Phone Number

Fresno, California, United States

Provide excellent customer service and CAD, RMS and Standards technical support. Collaborate with external customers and internal employees to provide smooth resolution of issues. Act as Liason between Axon and external customers while managing projects and assignments aimed at at effective adoption of Axon software and services.

Fresno, California, United States

Four and half years patrol experience responding to 911 calls andemergencies in progress as well as cold crimes and civil disputes. Primaryrole was acting as a lead investigator for non-specialized crime categoriesand preparing initial reports for further investigation by specializedinvestigative units. One and half years in the Traffic Enforcement unit as.

Fresno, California, United States

Developed brand expansion initiatives across sales, marketing andadvertising campaigns.Led targeted training programs to educate staff on product benefits andservice capabilities.Worked diligently to resolve unique and recurring complaints, promotingloyalty and enhancing operations.

Fresno, California, United States

Researched and identified problems with computers and advised staff andclients both residential and commercial on plans of action.Disassembled computers to perform diagnostics and check for repairneeds.Installed and maintained remote work systems to facilitate virtualemployee access to technology for continued operation.

Savannah, Georgia, United States

Five years in the U.S. Army Special Operations Command as a Crewmember and primary mechanic on the specialized MH-60L Blackhawkhelicopters.Held a Department of Defense Secret level security clearance for fiveyears.Six combat deployments as a mission operator flying in enemy territory,under the cover of night with other U.S. Special Operations.