Chad Atherton Email and Phone Number
Chad Atherton work email
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Chad Atherton personal email
Strategic and empowering leader with a demonstrated history of working in a fast paced environment, creating a winning culture that drives results and engages employees. Skilled in customer success, account management, leadership development, change management, data analysis, and team building.
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Director, Client ManagementVouch InsuranceCalifornia, United States -
Team LeadVouch Insurance Aug 2024 - PresentSan Francisco, California, Us
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Senior Account ExecutiveVouch Insurance Jan 2024 - Aug 2024San Francisco, California, Us
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Account ExecutiveVouch Insurance Mar 2022 - Jan 2024San Francisco, California, UsVouch's mission is to build the best business insurance for those building the future. Clients can activate coverage in minutes, with everything from application to claims designed for the needs of high-growth companies. Vouch is backed with $160M from SVB Capital, Ribbit Capital, Index Ventures, and other leading investors, and is the preferred insurance provider to customers of Silicon Valley Bank, Brex, Carta and WeWork. Vouch is hiring. Explore careers at www.vouch.us/careers
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Office Operations ManagerGeico Local Office Nov 2021 - Mar 2022Chevy Chase, Maryland, UsLicensed insurance professional responsible for guiding customers through any insurance questions they may have, day-to-day servicing of accounts, renewal business, and supporting client needs when changing coverage.Collaborate with GEICO and the local office to develop, implement, and monitor key metrics. Responsible for relationship development, marketing, communications, and problem resolution. -
Customer Retention ManagerGeico Dec 2018 - Sep 2021Chevy Chase, Md, UsCross-functional leader who successfully ensures insurance products meet expectations of the customer, company, and states. Driving customer retention and maintaining compliance in a complex and changing legislative landscape. Organizes and facilitates the creation of processes and programs to improve key organizational metrics. Implemented the creation of a specialized unit focused on enhanced customer retention and compliance. -
Leadership Development SpecialistGeico Mar 2017 - Nov 2018Chevy Chase, Md, UsPerformance and career development leader that created and implemented performance and growth programs that were fully adopted by the regional offices and led to improved results across several key performance indicators. Led and coordinated regional office needs assessments, via office visits and virtual meetings. Resulting in tailored content creation for the following skills: performance management, leadership, time management, change management, data analysis, and communication.
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Quality Assurance SupervisorGeico Feb 2016 - Feb 2017Chevy Chase, Md, UsQuality Assurance Supervisor who led the company in customer satisfaction and quality performance indicators. Improved regional efficiency and profit by analyzing efficiency data, designing training content, training regional management, and implementing new regional expectations. Mentored and coached associates on leadership, performance management, and change management.
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Customer Support SupervisorGeico Jul 2013 - Jan 2016Chevy Chase, Md, UsImproved two fourth quartile teams into first quartile teams through performance management and career mentorship. Developed strategic business plans for the regional department, resulting in key performance metric improvements.
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Graduate AssistantVirginia Tech Athletics Aug 2011 - May 2013Blacksburg, Va, UsLed a team of ten student equipment managers in a high paced environment. Responsible for placing orders, tracking inventory, organizing travel arrangements, and assisting with game day operations for the football team. -
Student Equipment ManagerVirginia Tech Athletics Aug 2008 - May 2011Blacksburg, Va, UsResponsible for setting up practices and game day operations for the football team.
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Business AnalystVirginia Tech Athletics Aug 2007 - May 2011Blacksburg, Va, UsTracked expenditures and maintained a multi-million dollar budgets for the athletic department. Reconciled revenues and expenses for the annual NCAA report.
Chad Atherton Skills
Chad Atherton Education Details
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Virginia TechEducational/Instructional Media Design -
Virginia TechGeneral
Frequently Asked Questions about Chad Atherton
What company does Chad Atherton work for?
Chad Atherton works for Vouch Insurance
What is Chad Atherton's role at the current company?
Chad Atherton's current role is Director, Client Management.
What is Chad Atherton's email address?
Chad Atherton's email address is ch****@****ouch.us
What schools did Chad Atherton attend?
Chad Atherton attended Virginia Tech, Virginia Tech.
What skills is Chad Atherton known for?
Chad Atherton has skills like Team Building, Drive Change, Public Speaking, Salesforce, Development Programs, Data Analytics, Communication, Team Performance, Mentoring, Customer Service Management, Team Leadership, Strategic Planning.
Who are Chad Atherton's colleagues?
Chad Atherton's colleagues are Maya Sanchez, Cody C., Melina Hollar, Emily Cocchiaro, Katie Ward, Nikki Hu, Taylor Spears.
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