Chad Barker Email & Phone Number

Manchester, Iowa, United States

Henderson Products is the North American leader in the design, manufacture and up-fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control, sold through independent dealers and direct to government agencies.

Manchester, Iowa, United States

Henderson Products is the North American leader in the design, manufacture and up-fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control, sold through independent dealers, and direct to government agencies.

Milwaukee, Wisconsin, United States

Lead the organic growth strategy development and execution of major product and service portfolio expansions. Evaluate complex, diverse, industry trends and engage senior leadership at other DD divisions to align growth plans with portfolio product and process development opportunities maximizing profitability.

Huntley, Illinois

Responsibilities include providing leadership and managing operations for the six Installation Facilities located in Manchester, IA, Huntely, IL Bucyrus, OH, Watertown, NY, Kenville, NJ and Fulton, MO. Directing these installation facilities to deliver high quality turnkey truck packages and related service, in a timely and cost efficient manner to the end.

Responsibilities include providing leadership and managing operations for the three Installation Facilities located in Manchester, IA, Gilberts, IL and Fulton, MO. Directing these installation facilities to deliver high quality turnkey truck packages and related service, in a timely and cost efficient manner to the end customer. Understanding customer.

Responsibilities included ensuring customers receive prompt and accurate resolution to their issues by scheduling manpower for adequate phone coverage and warranty processing. Train Technical Service Representatives on quickly and accurately troubleshooting and recording customer’s issues. Investigate, evaluate, document and report product related quality.

Responsibilities included overseeing product testing performed in house and in the field, developing best practices for data collection and file management, and participating and leading new product development teams containing members from Sales, Marketing, Operations, Innovations, and Finance, which focus on the “Voice of the Customer”. Developed a Field.

Responsibilities included being the lead designer on all new product development teams for major snow removal products for all three DD brands, incorporating Lean Manufacturing Principals into the process, and supporting manufacturing by leading Kaizen Events and participating in 3-P events. This resulted in new products with simpler designs, lighter.

Established a successful business that started with one entry level car and two team members and expanded into a larger, multi-car, national touring racing team including 13 members. Managed all aspects of the business including marketing and sales strategies, accounting functions, facilities management and personnel management.

Worked simultaneously in multiple Engineering disciplines, including Structural, Hydraulic, Electrical and Manufacturing, supporting new product development and maintaining existing product support. Worked closely with vehicle manufacturers (GM, Ford, and Dodge) to develop new vehicle mounting platforms for both the Fisher and Western brands, and.

Responsibilities included evaluating warranty returns to determine root cause of failure (customer abuse/misuse; manufacturing defect; material defect; design defect; etc), answering phone calls to assist customers through product troubleshooting, and preparing materials for service schools which educate product field technicians on proper techniques to.

B.S., Engineering

Associates, Mechanical Design