Chad Blackburn Email and Phone Number
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Chad Blackburn is a Business Development Director at Deep Down Cleaning Services Ltd. He possess expertise in banking, credit, retail banking, loans, customer service and 15 more skills.
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Director Of Business DevelopmentDeep Down Cleaning Services Ltd Oct 2022 - PresentNova Scotia, CanadaDeep Down Cleaning Services Ltd.FreshFlo - Heat Pump CleaningThe Big Wash - Pressure Washing Specialists
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Director Of OperationsGdi Integrated Facility Services Jun 2022 - Oct 2022Halifax, Nova Scotia, Canada -
Senior Customer Experience LeaderUnited Services Grp Jul 2021 - Jun 2022Atlantic CanadaImplement operationally effective processes regionally to create consistent customer experiences across multiple customer banners. This role is responsible for ensuring profitability as outlined within United’s policies and strategies, by running an efficient and effective operational environment to exceed productivity and manage cost controls. This role is also responsible for increasing of revenue from the existing customers as specified in the United budget and managing a mobile workforce regionally. In addition, this role will align with communication strategies across customer banners regionally to create a continuous line of communication between customers and United in real time. This role will also act as support for Area & Account managers as required. -
Area ManagerUnitedsg Jan 2016 - Aug 2021Nova Scotia, CanadaDepartment Purpose/ FunctionEnsure superior customer service for Retail and/or Commercial locations by running an efficient operation in accordance with company quality standards, programs and procedures.Job SummaryManage and coordinate the cleaning services within the designated territory, to ensure the delivery of superior service and customer satisfaction in an efficient and cost effective manner.Primary Responsibilities:Determine and audit the cleaning schedule as per the cleaning specifications in conjunction with customers, store managers, subcontractors, and night crew where applicableDetermine the condition of each location to meet customer expectations and develop action plans to remedy possible deficiencies in a timely and effective mannerFollow-up with subcontractors to ensure deficiencies have been corrected and communicate progress with customers.Conduct monthly quality inspections with store managers/customers Create action plans and follow up on deficiencies as outlined in quality inspections.Build strong relationships with store managers and other on-site management staff and be the front line representativeRespond to all customer concerns and requests in a professional and timely manner.Help subcontractors build stronger working relationships with night crews, store managers and property managers to achieve common goals.Recruitment, Training & Development:Recruit subcontractors to competently perform cleaning services within the assigned locations and utilize the subcontractor data base for future needs.Ensure Subcontractors submit WSIB/WCB Clearance Certificates in accordance with Provincial legislationProvide orientation and training for new subcontractors on company practices, work processes, cleaning standards, use of equipment and product, to ensure high level of industry expertise.Facilitate quarterly Subcontractor meetings
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Owner/OperatorFtk Powerskating Jun 2013 - Jun 2016-Started company January 2013 with the intent to provide high quality power skating training in a fun motivating environment for kids ages 7-11-As owner organized everything from ice times, practices, employment, merchandise, and registration-Successfully ran the first camp from June-August 2013
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Customer Service RepresentativeTd Jun 2012 - Sep 2014Nova Scotia, Canada-Provide consistent, exceptional high level service consistently by processing transactions in an efficient, accurate and friendly manner-Recognize and respond to the customer's needs, identify opportunities to sell TD Canada Trust products and services, and assist in the sales referral process-Understand and apply branch operating policies and procedures -
InstructorGame Breakers Hockey Training 2010 - 2012
Chad Blackburn Skills
Chad Blackburn Education Details
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Business Administration And Management, Management -
Management
Frequently Asked Questions about Chad Blackburn
What company does Chad Blackburn work for?
Chad Blackburn works for Deep Down Cleaning Services Ltd
What is Chad Blackburn's role at the current company?
Chad Blackburn's current role is Business Development Director.
What is Chad Blackburn's email address?
Chad Blackburn's email address is ch****@****live.ca
What is Chad Blackburn's direct phone number?
Chad Blackburn's direct phone number is +190247*****
What schools did Chad Blackburn attend?
Chad Blackburn attended Mount Saint Vincent University, Nova Scotia Community College.
What skills is Chad Blackburn known for?
Chad Blackburn has skills like Banking, Credit, Retail Banking, Loans, Customer Service, Commercial Banking, Mortgage Lending, Risk Management, Credit Analysis, Financial Analysis, Leadership, Team Leadership.
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