Improvement and optimization of quality in development, testing and delivery practices. Acceptance Test Driven Development. Transformation with Continuous Delivery Maturity Model. FTE and Offshore QA organization across seven delivery streams. Legacy and ERP-based Dealer Management Systems, OEM Integrations, Analytics and Reporting, Fixed Operations, Mobility Fleet Operations and Services.Working with the AVP Engineering, transformed organization of 400 for more efficient software delivery and quality practices. Led organization of over 100 employees and off-shore contractors across six locations. - Increased operational efficiency of software releases and led the quality efforts for next-generation, flagship product.- Optimized labor costs through balance of employees and contractors, including both off-shore teams and on-shore recent college graduate automation contractors.- Introduced Continuous Delivery Maturity Model objectives to bring together development, infrastructure, delivery and quality efforts.- Led quality efforts for multiple products across 8 release trains.Collaborated on major AWS technology transformation. Used SAFE process to coordinate success of large customer workflow that spanned multiple heavily-matrixed organizations. - Led the Integration of multiple pre-prod environments.- Introduced Acceptance Test Driven Development (ATDD) to increase collaboration and quality in scrum teams. - Enhanced test automation across multiple test automation frameworks.Stack: C#/.Net, Java, React, Selenium, AWS

Medical, dental, FSA, HSA, COBRA, 401k, HIPAA, GDPR and CCPA.Reporting to the CTO, developed high-level strategies and roadmaps. Prioritized key activities to ensure maximal ROI and business value. Drove cloud system uptime and availability. Partnered with VPs of engineering, product, and project management teams to overcome silos and ensure cohesion. Directed security audits and contributed to ISO-27001 certification. Led development team in database configuration optimization—including 18 points of inefficiency in accessing database. Directed CI/CD efforts, compliance testing and load testing. Worked across silos to optimize system and MySQL database shards. Slashed frequent, unexplained system outages by 80%—and ensured the first Q4 uninterrupted peak period in company history. Delivered 400% increase in load handling—mitigating urgent need for new HW by at least 2 years. Improved performance of on-prem private cloud SaaS system serving 22K user sessions / minute—with no new architecture or increase in headcount. Transformed alert system—with 100s of primarily informational alerts / day—eliminated alert overload, cut alert noise by 95%, and provided critical and actionable alerts. Directed major technology transformation. Rolled out Scrum methodologies. Modernized architecture to microservices. Implemented coding standards and static code analysis. Piloted team of CISO / compliance manager assets and security analysts in SOC 2 audits / ISO 27001 certification.Spearheaded introduction of Acceptance Test Driven Development (ATDD), overcoming silos and forging relationships between product, development and QA from development cycle inception through delivery. Directed team in implementation and testing for DR migration from Linux-based private cloud to AWS. Utilized Docker, Kubernetes, Terraform, Puppet, SaltStack, Snowflake, Aurora, and Linux. Stack: Jira, Jenkins, Git, Selenium, Ruby on Rails, React, MySQL

Grew QA team from 15 to 40 engineers across 4 sites in a company of 96,000 employees. Established tools, processes and continuous integration. Main product was five separate, C# applications and SQL database servers which contained PHI and used natural language processing to automate ICD-10 medical coding for the health care revenue stream.Served as chief product owner for continuous integration. Established tools, processes, and continuous integration. Led team of 50 supporting 5 on-prem and SaaS products. Directed data security program across all engineering teams, including SOC 1 & 2 and HIPAA.- Grew QA team from 15 to 40 and guided implementation of automated testing framework.- Slashed support calls by 50% through implementation of QA processes to organize and track manual testing. - Established security roadmap providing critical audit compliance support. Stack: Team Foundation Server, Selenium, C#, Angular, SQL

Grew QA team from 2 to 6 in a company that grew from 40 to 150. Implemented and directed development and QA processes and teams for a network security analytics appliance product.Directed team of 6 in all QA operations as well as led the flagship product program. Implemented end-to-end JIRA system—providing a traceability matrix for new development, bug fixes, and testing—to identify high-risk areas. - Improved product quality—cutting support efforts by 50% while driving 300% growth in customer base. - Delivered all committed releases on time by coordinating Dev, QA, Support and leadership resources.Stack: Jira, Jenkins, Git, Python, C++, Proprietary DB

Grew QA and development teams from 3 to 40 in a company of 1,000 employees. Implemented and directed development and QA processes for a Java-based SOA platform project.Stack: Rational ClearQuest, Maven, Java, Adobe Flex, Postgres DB