Chad Keith Email & Phone Number

Scottsdale, Arizona, Us

Delivering end-to-end application and architecture solutions in support of a growing leader in mobile. Leading teams of full stack developers and engineers, QA, product owners, and Enterprise Architecture in end-to-end delivery and support of software solutions in support of Billing, Finance, Sales, Care, and Commerce; managing off-the-shelf solutions such as NetSuite, ADP, Service Now, and transforming custom-developed legacy applications to modern, cloud-hosted solutions and bringing in a buy-build-partner approach to delivering against aggressive growth-focused initiatives.- Modernizing legacy applications with a cloud-first approach creating higher agility and reducing tech-debt to improve resiliency and stability.- Responsible for the 1-to-3 year IT application and architecture roadmap, establishing goals and KPIs to ensure delivery meets expectations.- Transforming a team of full-stack developers working in legacy code to being a highly effective and cohesive team using cloud-native design patterns and principals.- Establishing SMART goals driving the success of the modernization efforts and delivery against core business initiatives.- Weekly executive steering committee read-outs on status of core initiatives; reporting directly to the CIO.- Coaching the business on an OKR/KPI approach to driving technical solutions in support of core business initiatives; including providing build, buy, partner analysis and proposal across business domains.- Leading a data-first MDM strategy transforming the legacy data stores into cloud-utilized data lakes with a heightened focus on data security and protection, privacy, and compliance.- Partnering with Legal and Finance on multiple compliance initiatives including PCI and CCPA.

Mesa, Arizona, Us

Leader of a team of highly skilled and productive .NET, iOS, and Android software engineers and test engineers designing, delivering, supporting, and continuously enhancing the Peasy mobile/web application and the Mobility Platform. Highlights from this role:- Roadmap and strategy planning for products and services; proposed and in process of pursuing a new PaaS opportunity with the potential to bring in $1M in new revenue in year one.- Prototyping UX designs and new services.- Delivering external partner integrations on aggressive timelines while working with ambiguous requirements.- Driving cross-organization processes and touchpoints improving time to market and costs.- Driving platform-related technical hardening enhancements to improve performance and stability. - Apply Agile SDLC methodologies and development techniques to projects.- Work with Product Owner on ensuring 15% of application team capacity is dedicated to functionality to support the general health and welfare of the application.- Provide project status, estimates, and recommendations to senior management and executives.Forecast and manage team capacity through effective resource and project planning.

Innovative leader for a team of technical product analysts and owners leading AT&T into the next generation of digital access, including Internet of Things, and content through a suite of cloud-based APIs and software-based solutions. Responsibility for overall program management and thought leadership for the AT&T API Platform and mobile app development. Highlights from this role:- Roadmap and strategy planning for software-based solutions enabling mobile and web-based development and cloud utilization of AT&T’s network and services (SaaS / PaaS)- Designed and delivered on award-winning web services in cutting edge technology spaces including Natural Language Processing (NLP) and web-based communications utilizing WebRTC- Utilized data-driven analytics as well as customer-focused feedback, A/B testing, and market research analysis to identify and launched more than 30 highly utilized services and features, exceeding growth targets year-over-year- Launched the AT&T Payment API (B2B, B2C, OBO) introducing over $50M in new revenue- Business case development garnering executive buy-in leading to the launch of multiple new products and services- Developed and led a high-performing team of product managers; ensuring team is operating at full capacity and exceeding adoption and utilization targets by at least 10% year over year – led transformation from waterfall SDL to scrum agile and seen as a standard for other teams within AT&T- Scaled the API Platform from a single-instance platform with a 92% availability to a geo-redundant architecture with 99.99% availability- Launched the award-winning AT&T Video Optimizer SDK optimizing mobile applications’ consumption of digital content including 3D, AR and VR creating more than $25M in network savings annually- Developed team into being the subject matter expert on APIs and mobile customer experience; consulted internally on mobile app initiatives including DirecTV NOW, DigitalLife and the AT&T U-verse Remote apps

Dallas, Tx, Us

Selected by AT&T to implement and program manage a multi-national effort to deliver an SOA API gateway and mobile content portal. The scope of the project integrated disparate systems across 18 countries into common services enabling America Movil to establish themselves as a global leader in mobile app integration, connected devices (IoT), and content distribution. Highlights:- Successfully defined and executed against multiple RFPs to deliver against the scope of this initiative- Delivered the first cross-carrier, cross-country SOA gateway for our partner ahead of schedule enabling access to messaging (SMS), carrier payments, location and select customer care services across 18 countries- Defined and launched the first mobile carrier developer program in Latin America- Coordinated across four vendors to integrate best-in-class architectural components and deliver custom enhancements- Exceeded traffic and revenue goals by more than 40% in the first year and adding more than $1M in new revenue- Established myself as mobile carrier expert in network-based APIs; represented both AT&T and América Móvil on the GSMA OneAPI standards body`- Selected to represent both AT&T and América Móvil on the Wholesale Applications Community and led the working group in defining the business model for API monetization- Led a 50+ global workforce of project directors, software engineers, software developers, trainers and technical writers

Dallas, Tx, Us

Defined the short-, medium-, and end-state architecture roadmap and provided architectural guidance across the combined AT&T for all platform and application development. Highlights:- Identified as the subject matter expert in the areas of pre-ordering, ordering and sales- Established the 1, 3 and 5-year strategies and roadmap for 1,000+ applications and systems within AT&T, identifying target architecture and migration strategies- Participated and provided guidance into enterprise platform and application solutioning sessions that impacted any of the applications within this domain- Reviewed and provided final acceptance on all architectural planning and solutioning for platforms and applications within this domain- Represented AT&T on the Tele-Management Forum establishing standards-based definitions for the TMF Frameworx initiative

Dallas, Tx, Us

Managed a team focused on the integration and automation of platforms supporting the sales, ordering and on-going care for enterprise solutions. Highlights:- Delivered an SBC-first enterprise product mechanization from the then highly manual sales packet process through order entry- Consulted and contributed on the first set of standardized enterprise products across subsidiaries- Led a team of project managers delivering application requirements supporting diverse organizations within SBC including corporate sales, order specialists, enterprise care and customer support- Re-designed the sales and ordering processes with a customer-centric focus and drive towards efficiencies within the cross-functional organizations- Instituted and led cross-functional discussions across diverse organizations bring consensus to a common method for selling and ordering enterprise solutions along with training and documentation for on-going operational support

Dallas, Tx, Us

Lead architect and developer for a suite of applications supporting a variety of strategic initiatives at SBC. Highlights:• Lead server-side developer for a regulatory-mandated application enabling SBC to fulfill its requirements in the 272 filing to gain entry into the long distance business• Selected by senior leadership to deliver the first cross-companies application post the SBC/Pacific Telesis merger to enable filing jointly for long distance• Led a team of software developers to architected and solution the first ordering and provisioning platform for Digital Subscriber Line (DSL)• Selected by SBC to consult on the system integration architecture in support of the launch of SBC Telecom.