Chad Capelle Email & Phone Number

Germantown, Wi, Us

Germantown, Wisconsin

Germantown, Wisconsin

Milwaukee, Wisconsin

Milwaukee, Wisconsin

Milwaukee, Wi

Create quotes for furniture based on customers’ needs keeping in mind their budget. On large quotes ($10k to $100k), work with vendors and freight companies to determine product and shipping cost amounts.Design and space planner for the entire nation. In this role I work with customers to determine what products they would like in the space they have and create three dimensional drawings of their office. Once a drawing is approved, I create a bill of materials and a quote for the product including shipping charges and installation.Member of the Volunteer and Leadership Council since 2013. Plan and organize 3-4 volunteer opportunities for employees. In 2014, I took the lead for the event at the Washington Park Urban Ecology Center.2015 yearly sales of $4+ million (100% of goal). Sales of $695K in my specialty area, Space Planning and Design (280% of goal)

Brown Deer, Wi

Answered incoming 911 and nonemergency calls. Prioritized calls and necessary information to give police officers. Entered, modified, confirmed and cancelled warrants; including the handling of court paperwork and accepting payment or communicating funds necessary to satisfy the warrant.Handled all parking citation duties; including entering citations into a Records Management System (RMS), sending out payment reminders and suspending vehicle registration with the Department of Transportation when necessary.Error checked information entered into the RMS by officers and submitted a monthly Incident Based Report to the Department of Justice.

Appleton, Wi

Corporate TrainerTrained employees on all systems and processes necessary to perform their jobs in the Group Client Administration and Customer Response departments.Trained internal and new employees on how to use and how to assist external customers with custom web-based software used for plan administration, on-line access to benefits and claims, and commission and compensation information. Taught courses ranging from one day to six weeks long.Claims and Eligibility Adjustment SpecialistResponsibilities included resolving escalated eligibility issues, answering job related and technical questions from a department of over 200 employees, reviewing medical claims to determine if they were processed in accordance with plan benefits and state specific laws and reviewing coding done by Member Service Specialists for quality control.Worked with the Technology Project Manager on various IT duties including building the structure for new call center software. Met with team leaders to determine the needs and requirements for the system. Set up statistical software views and user accounts for users and team leaders.

Bachelor'S Degree, Sociology

Associate'S Degree, Computer Information Systems – Network Specialist