Chad Christopherson Email & Phone Number

Portland, Oregon, United States

Manage and lead a team of QA engineers and business users to validate the Microsoft D365 solution for Daimler’s Digital Landscape effort. Testing includes functional UI, speed & performance, load, data migrations, API’s, and dual sync. Using both manual and automation to accomplish full end-to-end testing. Trained in the use of Leapwork for automated testing. Assist product owners in translating requirements and user stories into executable test cases. Provide senior leadership with updates on test status, user story prioritization, and identifying functional workflow gaps.

Portland, Oregon, United States

Providing support for Daimler Truck’s digital landscape transformation. Collecting and managing requirements for a CRM and ERP solution that will be built using Microsoft Dynamics 365 CRM, SCM, F&O, Power Automate, Power Pages, Power BI, and dozens of API’s and connectors. Responsible for epic, feature, and story card creation. Use case and test case development and execution. Using Scrum agile methodology and Azure DevOps.

Remote

I was responsible for managing risks and gaps for the Personal Lending group related to open audit and OCC problems. Lead regular working sessions and updates with leaders of application teams. Consolidated communication and updates back to senior managers. Ensured workaround for road blocks and escalated necessary issues in a timely manner.

Remote

Led a team of 8 other business consultants and software developers. Our team was responsible for various applications and services in the Home Lending group including pricing engines, middleware services, and front end applications. Managed dozens of projects and installations in a waterfall environment. Began to transition to Agile in the last few months in this role.

Hillsboro, Oregon, United States

I was responsible for IST and UAT testing for applications and middleware. As a Senior QA Analyst, I lead a team of Jr. QA Analysts through major projects to ensure complete and accurate testing was done. Open issues using systems like ClearQuest, Remedy, Jira, and iTracker. Authored test plans and test scripts. Reviewed requirements to ensure full testing coverage.

Hillsboro, Oregon, United States

Represented home equity business line in various small and medium business sponsored projects. Coordinated project meetings, collected requirements, and generated various project documents. Managed project plans and communicated project status back to senior management.

Hillsboro, Oregon, United States

Worked in the home equity retention group as a sales agent and a supervisor. Our team was responsible for inbound and outbound phone calls for home equity customers who were at risk of closing their account. Our team helped to retain millions of dollars of home equity balances with Wells Fargo. As a supervisor of this team, I was responsible for coaching, training, project and program management, annual reviews, and daily managerial duties.

Hillsboro, Oregon, United States

Worked as a credit card collector on an automated dialer. Worked in various stages of delinquency and various credit types from student credit cards to home equity accounts.