Chad Cooper Email & Phone Number

Jacksonville, FL, US

Jacksonville, Florida, United States

Responsible for developing, implementing, and managing a robust quality assurance program within the first line of defense, ensuring that all business operations adhere to established regulatory, risk, and compliance standards. Collaborates with various departments, including front-line business units, to monitor and enhance their quality control processes.

Jacksonville, Florida, United States

Lead a Credit Risk group that evaluates risk for activity between counter parties and the bank. Evaluate risk in trades at bulk and loan levels. Manage process between Credit Risk/Compliance and Secondary Marketing. Assess and recommend changes in credit risk appetite, policy and procedure based on trade risk and counter-party performance.

Jacksonville, Florida, United States

Manage Credit Risk for activity between counter parties and the bank. Evaluate risk in trades at bulk and loan levels. Manage process between Credit Risk/Compliance and Secondary Marketing. Assess and recommend changes in credit risk appetite, policy and procedure based on trade risk and counter-party performance.

Jacksonville, Florida Area

Lead a team responsible for all residential credit risk reporting. Responsibilities included creation and management of more than 30 recurring reports that were leveraged across the organization by the business, capital markets, enterprise risk and treasury to manage and oversee turn times, quality control and other key performance metrics. Managed.

Jacksonville, Florida Area

Using trending and risk analytics, reviewed policies and recommended strategic changes while remaining with the Bank’s overall risk appetite. Upgraded tools and processes within originations with emphasis on risk management. Developed a comprehensive variance or exception evaluation tool still in use today to mitigate risk and enhance liquidity. Lead and.

Jacksonville, Florida Area

I was responsible for reviewing audit findings and identifying trending through analysis. Validate policy and procedure for gaps through quality assurance techniques to ensure bank is inline with US Treasury compliance. Work with all lines of business with in the bank to close all gaps and insure Government regulation and funding from Treasury initiatives.

Jacksonville, Florida Area

Managed a team of underwriters that qualify borrowers for assistance modifications. Responsibilities included but, not limited to: reporting, performance management, training creation, multilevel communication initiatives and all HR functionality. Also, served as the Business Analyst for the business unit.

Jacksonville, Florida Area

Managed a team of Loan Processors that were responsible for the processing of consumer mortgages. Responsibilities included reviewing production, quality, screening phone conversations and taking escalation calls. Validated reporting, hired employees and executed performance reviews and employee action plans.

Jacksonville, Florida Area

Worked as a mortgage processor with lending authority in a consumer direct/retail fulfillment center.

Jacksonville, Florida Area

worked with customers, credit bureaus and internal partners to correctly report consumers' loan history to the proper individuals. Included very detailed research and investigated customers' loans to assure quality and accurate. I assisted with creating manuals to train new and future employees on procedure and policy.

Jacksonville, Florida Area

within a direct Internet Lending Company, this position includes interface with Customers, Insurance Companies and internal partners in an effort to facilitate the customer’s purchase and financing experience. Review loan packages for accuracy and risk management purposes.