Chad Dinger Email & Phone Number

Columbus, Ohio, Us

• Coordinate efforts and facilitate communication between all stakeholders from initial survey through to site handoff.• Design Fiber Optic cable paths to connect end site with existing network infrastructure.• Manage team of drafters to produce engineering and construction drawings for fiber optical utilities.• Introduced Agile methods to project group at the onset of the COVID-19 allowing production to be maintained within an organization with no established remote work practice.

Oakland, California, Us

Stood up new Electric Vehicles dedicated team and introduced agile practices that allowed a high level of flexibility that drew praise from clients such as Tesla and Electrify America.Responsible for design and engineering connection EV fast chargers to commercial power.Familiarity with both Overhead and Underground construction.

Dallas, Tx, Us

Working with the BOLT architecture team to create, document, and maintain various deployment and testing tools. BOLT team utilized agile practices within a Scrum framework.Responsible for refining the tools and processes in order to make them easy for operators to understand and use. Maintaining the continuous integration and delivery environment. Initiating performance testing methodologies. Creating automated tooling to streamline previously manual processes.

Santa Rosa, Ca, Us

Jr. Linux Administrator2015 - datePhysical deployment of server hardware.Instillation of telecommunications infrastructure.Install various flavors of Linux (primarily CentOS).Troubleshoot hardware and software problems.Assist colocation customers: technical questions, and physical help.Data center maintenance and construction: mounting cabinets, and drilling holes.Create and maintain computer programs (PHP, Perl, Python, Bash, C).

Us

ECC Shared Services – Primary, Nationwide Insurance Enterprise Command Center, Columbus, OH2013 - 2014Command Center lead for Windows 7 migration, including hardware (Lenovo to HP).Beta tester for Command Center Windows 7 migration.Facilitated outage calls and provided support for Incident Managers during the calls.Drove development of cross training techniques.Took over role of DR Exercise Coordinator working with the Risk Management team to ensure that they had the support needed (staffing,training, equipment) from the ECC for the November 2013 DR.Achieved CI Champion status.Earned KT Problem management certification.Distributed Systems/Network Operations Center – NIS, Nationwide Insurance Enterprise Command Center, Columbus, OH2010 - 2012Administration of virtual machines using VMware.Monitoring of enterprise and remote office network, Windows (2003-2008 r2) and Linux (RHEL 5.x) servers.Testing of customer-facing and corporate applications during outage situations.Moving servers in and out of rotation.JVM component management.Hosting of tech bridge calls during outage situations.Working with agency offices and vendors (AT&T, Verizon, etc.) on circuit connection outages, troubleshooting from basic TCP/IP to the onsiteCisco routers.Earned ITIL Foundations certification.

Paris, Île-De-France, Fr

Assisted Verizon FIOS customers with Tier 1 and 2 issues, network troubleshooting, related to all three FIOS services (telephone, cable TVand internet access).Maintained up-to-date knowledge of outages, known issues and current standard call scripts.

Chandler, Arizona, Us

Team Lead for conversion of WaMu bank branches into JPM Chase IT infrastructure.Provided instruction and coaching for a team of analysts.Managed the team as they led a group of 50+ field techs working at 12 different branch locations.Performed QA on trouble tickets and issues worked by team members.Managed the dispatching of new hardware and field technicians to branch locations.

Tonawanda, Ny, Us

For a third-party company performing inspections for insurers:Visited sites, surveyed existing structures, various building components and inspected sites for potential risks.Created detailed reports for insurance client underwriters for replacement costs and identified risks.Prepared drawings and diagrams using AutoCAD.

Assisted in organizing and setting up for trade shows in NY and San Francisco.Audited business processes and implemented changes to increase efficiency.Single point of support for all computer issues from break/fix to purchasing.

Zurich, Zurich, Ch

Supported end-users with hardware and software issues, including network troubleshooting.Tier 2 software-support and Tier 1 hardware-support for users in offices around the US and Europe.

Milwaukee, Wisconsin, Us

Supported three thousand employees across multiple corporate sites, remote offices, and home-offices.Primary internal technical contact for all employees, supporting Windows 9x/NT/2000/XP, and administering Windows Domain accounts.Supported a unpredictable cornucopia of user-installed desktop software packages and images.Led the ongoing improvement of the operations of the Service Center, create self-help documentation for remote users and assisting withsoftware integration.

Associate Of Science (A.S.), Mechanical Engineering

Associate Of Science (A.S.), Mechanical Engineering

Associate Of Arts And Sciences - Aas, Mechanical Engineering