Chad Robinson Cspo, Csm, Itil, Lean/Dfss Green Belt Email & Phone Number

Martinsburg, West Virginia, Us

Supports the Department of Veterans Affairs.

Vienna, Virginia, Us

Supported the Environmental Protection Agency, National Records Management Program (NRMP)

Reston, Virginia, Us

manages a team of eight (including team members from two sub-contractors); develops interview questions, participates in interview panels and makes hiring decisions. Additionally, acts as the Scrum Master for IMDE’s Capability Analysis Team, responsible for the identification of IMDE’s capabilities and supports solution development. Primary responsibilities include: • Leads all Scrum ceremonies and effectively coaches team members on Scrum methodology and facilitates the adoption of Agile practices, leading to a demonstrated increase in delivery across the program. • Coaches Scrum Team in Product Backlog management to create an understanding of each deliverable, why it needs to be developed, and facilitates the determination of the definition of done for each task/story/epic. • Functions as a Subject Matter Expert and Coaches team members on Confluence and JIRA (the Atlassian Suite), Kanban boards, Sprint boards, value stream mapping, and road mapping • Provides regular analysis of burndown and velocity charts to Federal leadership. • Conducts Change Impact Analyses by assessing and managing key stakeholders, developing and implementing effective communication plans, creating and delivering training and documentation, and creating team standard operating procedures. • Collaborates with DHS Oversight offices including Privacy, Civil Rights and Civil Liberties, and the Office of General Counsel to ensure products comply with appropriate legal, policy and regulatory requirements. • Managed projects for developing and revising IMDE strategies, policies and outcome-based performance goals in support of information sharing initiatives, as aligned to the DHS mission, using Agile methodologies. • Develops policy research requirements for privacy, security and requirements management and assists with the editing and production of associated policy documents and forms.

Reston, Virginia, Us

Mclean, Va, Us

Responsible for gathering, analyzing and evaluating effectiveness of training programs and communications strategy projects and presents findings to technical and non-technical managers, project partners, and other stakeholders.Develops, updates and refines standard operating procedures (SOPs) and processes for program and project workflows to increase efficiencyInitiates and manages contractual and project changes by implementing new processesIdentifies business requirements to fulfill program needs including staffing, training, and succession planningMeasures and analyzes the effectiveness and efficiency of program functions; analyzes findings to make recommendations on program changes including the acquisition of additional servicesProvides administrative and technical supervision necessary to accomplish the work of the team, including initiating promotion actions, performance evaluations, awards, and disciplinary actions, as warranted.Performs TMS administration and user data analysis to include creating user accounts, adding appropriate learning curricula to each user’s account, tracking and reporting training compliance through custom and pre-selected reporting tools to ITWD leadership and provides technical support for the TMS system to field users.Develops interactive training modules on a variety of topics utilizing Adobe Captivate, Microsoft Lync, and web- based delivery.Authors and manages intranet web content including text and graphics for accuracy, efficacy and aesthetics in accordance with VA-approved style guides.Provides SharePoint administration for document version control and 508-testing for posted documents and graphics to ensure compliance and provides recommendations for the remediation of 508-related issues.Provides oversight and quality control to ensure projects meet time and budget requirements and are executed in accordance with contract specifications;

Milwaukee, Wi, Us

Provided Project Management services and specialized Technical Writing and Editing expertise:Provided on-site management and quality control to ensure projects met time and budget requirements and were executed in accordance with contract documents.Prepared weekly and monthly project status reports for EmeSec and VA management personnel.Functioned as a liaison between VA Contract staff and EmeSec management.Along with technical subject matter experts, produced and edited Information Security policy documents including: VA Directives, Handbooks, and Memorandums based on NIST standards for the security of VA Information.Edited VA training documentation including: brochures, presentations, and Executive correspondence.Planned and performed research on the information protection policies of Federal agencies and industry best practices.Created an automated template for formatting VA documents in accordance with VA Policy and Procedures.Authored a documentation style and formatting guide for Policy Management Service documentation.

Herndon, Virginia, Us

Provided Technical Writing and Editing expertise and functions as the Acting Project Manager for the Information Protection Project and, as such:Developed documentation templates consistent with VA requirements and edited them according to customer guidelines and specifications.Provided data entry and management of documentation using customer and EmeSec-compliant naming conventions and version control policies.Functioned as a liaison between VA Contract staff and EmeSec management.Along with technical subject matter experts, produced and edited Information Security policy documents including: VA Directives, Handbooks, and Memorandums based on the National Institute of Standards and Technology (NIST) standards for the security of VA information, as well as edited VA Training and Education documentation including: brochures, presentations, and Executive correspondence.Managed assigned policies and research to ensure timely deliverables.Monitored, maintained, and reported on issues related to meeting contract deliverables.Interfaced with EmeSec management to ensure client satisfaction.Prepared weekly and monthly project status reports for EmeSec and VA management.

Frederick, Md, Us

Provided specialized Technical Writing and editing services:Interacted with engineers and product experts to develop, produce, and maintain manuals for the operation and maintenance of automated conveyor systems.Authored and designed product literature for press releases, brochures, and company marketing materials.Produced audio/visual presentations for the purposes of marketing, product development, and internal employee meetingsAuthored website content.

Morgantown, Wv, Us

On Contract for the Department of Energy (DOE) Office of Nuclear Energy (NE) Program Information Collection System (PICS).On a daily basis, interacted with project teams consisting of developers and subject-matter experts to ensure timely design, development, and release of software.Facilitated translation of high-level business requirements into testable and measurable low-level requirements.Authored test plans, test scripts, and test cases adhering to system requirements.Performed overall, manual testing using developed test procedures to identify system defects and opportunities to better system quality.Executed testing within QA environment(s) to validate defect fixes and functional enhancements to the system under test using completed, comprehensive test procedures and supplemental test documentation.Documented test results and any discovered defects/bugs.Managed sign-off criteria and product development process improvement.Provided ad hoc technical writing and graphics services to NE.

On Contract for the United States Coast Guard (USCG) Operations Systems Center (OSC), Kearneysville, WV.Interacted with subject-matter experts to capture content for system requirements and documentation.Attended Joint Application Design (JAD) sessions to capture and promulgate critical information to attendees.Responsible for entering software requirements into the Rational Requisite Pro database and assuring the accuracy and currency of requirements for multiple systems.Designed, authored, edited, and published computer-based training modules and other materials for USCG field personnel.Mentored junior technical writers.Provided ad-hoc configuration management services.Authored comprehensive Test Scripts for manual, unit testing

Us

On Contract for the Medical Device Security Assessment Center (MeDSAC) of the Department of Veterans Affairs (VA) Office of Cyber and Information Security (OCIS), Martinsburg, WV.Designed a technical reporting format including six document templates for the security assessment of medical devices, as well as all MeDSAC letterhead, forms, logs, and graphics.Performed initial and ongoing inventories of MeDSAC hardware and software in addition to managing vendor-owned hardware and software.Edited all security related and non-security related scan reports, status reports, memos, and all other office correspondence.Compiled security vulnerability data yielded from multiple scanning tools.Documented HIPAA controls and HIPAA compliance within the VA System Hardening Guidelines.

Bachelor Of Science (Bs), Business Studies In Industrial/Organizational Psychology

Psychology & Photography