Raven Agents is a Real Estate platform for Real Estate Brokers that is designed to deliver exceptional service in the field to a assist in meeting clients' needs. With a variety of field-related activities, we have licensed agents available to help through most of King County. #sendaraven

-Responsible for building a happy real estate team in the area I service, and delighting every real estate customer I engage. -Develop a team of agents, a coordinator and field agents to serve clients in a seamless fashion, establish best practices and build a team that's not just great, but world class.-Write offers and list homes for clients.-Teach home buying classes and answering questions about how the whole process works, as well as mentoring team members in best practices, addressing issues as they arise and regularly reviewing my team's performance for ways to improve.

• Periodically communicate with consumer executives, review center performance assessments and update staff on business developments.• Lead a team of sales and service professionals to meet and exceed sales goals and service targets while implementing strong training programs.• Supervise and coach teams on proper execution of key banking center "plays"while role modeling the desired behaviors• Continually improve banking center performance, operational excellence and associate proficiency- Delight customers and exceed satisfaction goals,and created workforce stability by cultivating an engaged, spirited team.

• Create fiscal year budgets to increase sales, profitability, customer count,and to decrease controllable costs.• Oversee 3 Assistant Managers and 50 employee’s on a daily basis• Implemented training programs and progress tracking through a series of proficiency checklists and follow up training.• Maintained accountability for staff hiring, orientation, training, performanceevaluation, pay increase determination, and associate development efforts. When necessary, ensured disciplinary actions or discharge measures were taken.• Coordinated with franchise operations to ensure consistent standards and maintained efficient operations.• Travelled as a coporate trainer to recruit, staff, and train new store associates. • Taught classrooms including “Situational Leadership:, and conducted role plays.• Cross trained current employees, led new product and procedure training,coached and followed up on training progress and behaviors.