Chad Elling, Mba Email & Phone Number

Media, Pa, Us

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• Built sales pipeline from $0 to over $1,000,000 in ARR in the first 3 months by leveraging channel partner relationships and delivering “white glove” service.• Facilitated high-level product demos and performed customer needs analysis to align product offerings with customer goals.• Trained and onboarded new sales executives on Ivinex platform and sales strategies.• Led daily team meetings to inspire and motivate sales team.• Expanded Ivinex customer database by adding and updating over 3,000 new prospects and contacts.

Boston, Massachusetts, Us

• Managed a book of business for 300+ accounts and successfully sold over 10 Saas solutions.• Facilitated high-level product demos for customers; Performed customer needs analysis to determine the best solution and presented product offerings to align the customer’s goals and sales objectives.• Oversaw the sales process by ensuring the proper flow of information is reflected, including but not limited to the timeline/dates, expected deliverables, product functionality, and other requirements.• Demonstrated expertise, established creditability, and was quickly promoted from Account Manager focused on SaaS-based products to Senior Sales Executive focused on new sales in the SMB space.• Completed Jbarrows sales training program and trained new representatives on Salesforce Lighting, Outreach, Outlook, Gong, ZoomInfo, and Slack.• Sold GoTo products by streamlining customer business processes which reduced operational costs and increased revenues.•Top performer in the territory for new “contact center” in 2022, highest increase YOY within the team, and highest effort metrics in 2022.• Established strong relationships with various business units through ongoing communication, effective collaboration, and follow-through.

Seattle, Wa, Us

• Led a team of account advisors in charge of guiding doctors and providers through their marketing experience to ensure providers exceeded their ROI goals every month.• Grew sales revenue while maintaining churn rates and organized and executed all sales initiatives. • Contributed to the seamless transition of a new pricing model for all providers by singlehandedly creating troubleshooting playbooks for sales representatives.• Provided ongoing training to staff by having in-depth industry knowledge, understanding of the company landscape, and a drive for improving the overall employee experience. • Built strong relationships with key client stakeholders both at senior and mid management levels. • Understood the competitive landscape and market trends and worked closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and case studies.• Successfully built a reliable call coaching library for advisor and training teams, demonstrating best practices around the white glove service. Passionate about leading and developing others. • Ensured that all team members met over 100% quota of their goals each month since the creation of the team.• Collaborates with cross-functional departments/groups to recommend solutions that increased quality and productivity—the ability to work well with others as an essential high-level leader. • Established sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales values for existing and new products.

St. Louis, Mo, Us

• Successfully supervised and directed a sales team of Account Managers in charge of providing full Life Cycle Management for new and existing customers.• Recruited key individuals, hired and trained sales staff, allocating areas to sales representatives and setting sales targets for individual representatives and the team as a whole.• Closely monitored and managed the progress made towards monthly and quarterly retention, consumption, and sales of over 5,000 existing clients. • Established sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales values. Achieved over 100% annual achievement to team quota in 2017, 2018, 2019, and tracking for 2020.• Partnered with other business units to build cross-functional unity in order to increase client experience, share best practices, and streamline labor.• Managed and implemented the sales forecasting, planning and buyer-driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization.• Developed and promoted a strong team culture in the Tempe office which led to the lowest attrition rates for all sales teams in the organization.

• Hired as the General Manager of two restaurant concepts, La Bocca and Modern Margarita, and quickly promoted to Executive General Manager within 4 months.• Effectively streamlined labor, inventory and service style which led to the increase in net sales by over 30% and reduction in prime cost by 30%, as the General Manager of La Bocca Tempe.• Successfully reduced the prime costs of La Bocca and Modern Margarita by an average of 10% for the last two periods.• Built a positive business reputation and handled overall customer service experience by making sure the restaurants delivered quality products to the delight of the customers. • Oversaw the daily operations of the restaurants. Identified its weaknesses and conceptualized and implemented solutions to ensure smooth operations and steady growth.• Designed and implemented strategic business plans which led to the expansion of the restaurants’ customer base and ensured its strong presence in the region.

• Singlehandedly started a restaurant concept, Pomelo at The Orchard from scratch. • Oversaw the overall recruitment, hiring and training of over 70 employees. • Handled the fiscal health of the restaurant by establishing a viable business model for how the restaurant would make its profits. Established budgets and sales forecast and ensured they were met or exceeded.• Spearheaded the restaurant’s marketing activities, including establishing campaigns, TV, radio and print ads, email marketing and social media marketing, which led to net sales of over 3 million in the first year.• Successfully reduced labor and food costs each month by utilizing technologies such as Pulse, HotSchedules, and Yellowdog to make real time decisions and eliminate inefficiencies.• Ensured that the state’s standards of health and safety were upheld and oversaw the quality control and inventory management activities of the business.

Los Angeles, Us

• Transitioned the Houston’s concept to Hillstone in 2011• Reported to leadership team with new ideas for cost savings in regards to inventory management and development of new products• Responsibilities included attracting, interviewing, hiring and training new talent• Conducted daily team meetings to motivate and educate staff on food, wine, and service points • Expanded business visibility in the marketplace by leveraging relationships with professionals and local business owners

• Singlehandedly opened and developed 3 Wingstop restaurants in Orange County, CA• Supervised the work of employees and provided feedback and counsel to improve efficiency and effectiveness. In addition, organized and coordinated operations in ways that ensured maximum productivity.• Kept a tab on the marketplace trends, competitors and changing customer taste and needs. Updated product and services, adjusted pricing and adapted marketing strategy to meet expectations.• Maintained relationships with vendors and suppliers and ensured adherence to legal rules and guidelines and assessed overall company performance against objectives.• Designed and implemented business plans and strategies to promote the attainment of goals and exceed sales. Ensured that the restaurants had adequate and suitable resources to complete its activities• Received an A-rating award for customer service each year by the Wingstop franchise, only 5% of over 400 locations, and got voted the Orange County’s best wings in 2009 by OC Weekly.• Developed a business plan that covered sales, revenue, expenses controls and losses. Oversaw the activities of all employees and met planned revenue goals.• Grew an average sale of 10% YOY by designing highly successful local marketing campaigns and created the Southern California Advertising Cooperation which led to a 31% increase in regional sales.• Conducted market analysis on the target market and competitive landscape and grew the business to $2.5 million in gross annual revenue within two years.

Los Angeles, Us

• Opened and developed successful new restaurant concept R + D Kitchen• Hired, trained and motivated server/bar staff in rapidly changing environment• Oversaw vendor relationships, inventory management, concept adoption, and process improvements• Worked directly with Hillstone Executives on new ideas for cost savings and development of new products

Purchase, New York, Us

• Oversaw multiple territories and merchandiser teams in the Phoenix and Orange County areas• Built strong relationships with store managers, merchandisers, and drivers in order to drive new product developments and exceed sales goals every quarter• Leading sales rep for Aquafina Water in 2004 for Orange County, CA• Recognized as top performer for tallying highest sales increase in multiple territories in 2004

Ba, Economics

Mba, Marketing

H.S., General