- Conducted comprehensive technical analyses and examined individual items of evidence for data recovery, specific material of value, evidence of tampering in complex cases- Provided creative and innovative solutions for client matters- Preserved, harvested and processed electronic data and examination of computer systems and associated digital media utilizing operating system software according to the firm’s policies and strict privacy practices- Provide on-site assistance to end users pertaining to the installation, troubleshooting, and support of their computer applications and network devices- Troubleshoot and resolved technical issues with operating systems, hardware, software, and network connectivity- Ensured that all devices meet security standards in regard to encryption, management, and protection prior to connecting them to a network- Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations