Manages the structures service bulletin team, and the operations center service bulletin reactive response team, including internationally located support from work share partners. Develops, and motivates employees performing engineering activities to maintain schedule and quality commitments. Implementing Lean process improvements to reduce cycle times and improve product quality.

Developed airplane retrofit service bulletins, and provided responses to customer queries as a member of the operations center reactive response team. Researched, analyzed and interpreted engineering data to evaluate retrofit and repair product configurations, and develop solutions to customer queries. Defined retrofit/repair requirements and communicated those requirements using airplane service bulletins. Integrated data from configuration management sources to create retrofit and repair product designs. Verified retrofit and repair design compliance with customer and regulatory requirements to ensure compliance with applicable federal regulations.

Developed and maintained engineering product definition by preparing design layouts and modifying existing designs. Developed engineering product definition using Model Based Definition, and 2D datasets. Design of detail parts, assemblies, and installations, including composites, sheet metal, machined parts, and soft goods. Developed statements of work, including design requirements, cost and schedule estimates. Coordinated and developed work transfer packages. Contributed to the integration of product definition across internal and external value stream customers to create a product that satisfies system requirements. Developing and incorporating change information from manufacturing non-conformances, using this information to improve future product quality. Verified accuracy of engineering data produced by others. Assisted in creation of an innovative engineering process flow forecasting and status tool, Line of Balance, which is being implemented across several engineering organizations. This tool minimizes project status meetings by creating real time project status reports that are readily available to all members of the process team. Projects worked include, 747-8 Intercontinental, 787-8, International Space Station, and CST-100 Starliner.

Performed production supervisor, flight line lead, crew chief, and maintenance functions. Coordinated maintenance plans to meet operational commitments. Performed aircraft launch, recovery, and servicing. Used technical data to inspect, diagnose, and solve maintenance problems on aircraft systems. Inspected aircraft structures, systems, and components to ensure safe operation. Interpreted inspection findings and determined adequacy of corrective actions. Reviewed maintenance forms, aircraft records, and reports to ensure complete documentation and safe operation. Performed staff and supervisory management functions with final rank of Master Sergeant.Recognized as the 2004 Aircraft Maintenance Generation Squadron Airman of the Year, 173rd Fighter Wing, Kingsley Field Air Force Base, Klamath Falls, Oregon

Advanced from laborer to crew lead/project manager. Performed land surveying functions such as boundary surveys, cadastral surveys, topographic surveys, construction surveying, and subdivision planning and development. Created plat maps using hand drafting, and CAD drafting processes using AutoCAD. Developed and implemented innovative plan to transition drafting function from hand drafting to CAD drafting. Acquired equipment and software that in reduced project drafting completion time by 30%, and procedural errors by 65%, maximizing profits for both the customer and the business. Focused on customers’ needs and satisfaction through open communications and honesty with customers in every step of land development process, which resulted in high levels of customer trust. Scheduled and tracked complex, multiple step, long term land development projects to ensure field crews were used with maximum efficiency. Coordinated with external consultants on complex civil engineering projects. Trained new employees and provided coaching/mentoring; establishing trust, focusing on the importance of training as a key part of a safe work environment.

Maintains all aircraft main hydraulic power systems, actuating subsystems and landing gear. Responsible for maintenance on the aircraft fuselage (mainframe) wings airfoils, and associated fixed and moveable surfaces and flight controls. Performed the duties of aircraft plane captain including servicing, inspecting, and aircraft launch and recovery. Obtain a rank of Petty Officer Third Class.Medium Attack Weapons Detachment Sailor of the Quarter Third Quarter 1992