Generate sales of new product in targeted region.Refine the existing lead database in key geographic regions to focus sales efforts.Generate detailed business case analysis and supporting presentation collateral for sales opportunities.Gather and document quality and productivity benefits at new customer locations.Perform on-site assessments at customer locations to optimize product integration.Support the installation of permanent infrastructure hardware for golf course customers.Provide product support and training on products for customers during implementation.Respond to customer service issues and ensure corrective actions as required.

 Provides valet services safely and efficiently, while diligently following company policies and proceduresManage up to 150 associates to follow service guidelines to meet clientele expectationsGenerate new fields of opportunity by building and maintaining relationships with key constituents Delivers exceptional customer service in a courteous, hospitable, and professional manner Constructively lead teams of associates to meet daily targets and standards Build and sustain service standards within each account Apply problem solving skills in high stress and time sensitive situations Effectively recruits talented individuals and potential leadersUtilizes honed leadership skills to train and manage teams to ensure optimal service and positive guest experienceAnalyze and log revenue to evaluate profitability of individual accounts

Lead and managed a team to deliver solutions to customersConnected and built rapport with a variety of customers by the use of active listening asking the right questions and offering solutions which catered to the customer’s needsProvided a positive attitude while managing team productivity in a demanding environmentTailor made customer experience management for people from diverse backgroundsProvide solutions to customer disputes within company policy and standards