Chad Gingerich Email & Phone Number

Buffalo, New York, United States

Buffalo, New York, United States

• Schedule air and ocean freight shipments effectively• Track and manage freight shipments• Dispatch trucking companies to complete freight deliveries• Effectively communicate with air and steam ship lines• Invoice clients for charges associated with freight deliveries.

Buffalo Ny

• Created purchase orders for customers using the SAP system• Communicated and negotiated order completion dates with oversea vendors• Followed up daily with vendors on production progress• Provided production status to other departments• Ran weekly reports to capture new customer orders• Developed and communicated standard operating procedures to a team of six.

Buffalo Ny

• Process and verify foreign exchange transactions for bank customers and internal departments.• Enter new customer information into appropriate systems.• Prepare and analyze fifteen daily risk management reports.• Maintain current and accurate procedures and identify potential process improvements.• Identified and stopped the attempted Identity theft of a customer.• Understand and adhere to the Company's risk and regulatory standards policies and controls.

Getzville Ny

• Resolve trade settlement issues to minimize costs and risks to CitiGroup.• Investigate and reconcile foreign exchange trades for interbank and corporate clients.• Provide fast and efficient responses to our clients regarding business needs via e-mail.• Prepare and submit SWIFT payments to settle foreign exchange trades.• Assist other departments in matching down potential risks.• Assist with department projects to improve day to day business.

Depew Ny

Perform outbound calls to inform mortgage customers of short sale option.Work with mortgage realtors to resolve customer issuesPrepared short sale documents to send to customers

• Reviewed mortgage documents to meet requirements in foreclosure process.• Informed co-workers and other departments with status of client information.• Assisted on special projects to satisfy client inquiries.

Getzville Ny

• Reviewed loan documents to process research requests.• Utilized e-mail and telephone communication to interact with Customers.• Researched and processed customer correspondence pertaining to their mortgage accounts.• Received bonuses pertaining to additional products customers utilized during their interaction.