Chad Greene Email & Phone Number

Ottawa, Ontario, Canada

- Identifying areas for process improvement and implementing solutions- Increasing the veracity of system calibrations- Working with customer requirements to assist with the generation of product release strategies- Generating and managing software and system test plans for internal and external customers- Assisting with the pursuit and maintenance of company accreditations and certifications

Ottawa, Canada Area

Ottawa, Canada Area

• Assist with, and co-manage the development of new imaging colorimeter products which will improve the product portfolio of the company;• Assist with the development of critical major software packages and their release plans which are key elements of new corporate strategies; • Manage the development of new system add-on modules;• Assist with the development of new light measurement solutions which reduce the complexity involved for companies transitioning from spot to imaging photometry, colorimetry, and hyperspectral solutions;• Lead a group responsible for the innovation and modernization of existing products with the goal of improving sales volumes;• Identify opportunities for new products and services by actively consulting with industry professionals and high level R&D personnel of existing and potential customers through conference speaking engagements, active membership of standards organizations, and customer visits;• Author R&D proposals, supplementary, and status reporting documentation for Federal Government small business support and innovation programs;• Manage the evolving objectives, critical activities, and resource planning of the Production and Service group;• Improve the forecasting capabilities of the Sales and Production & Service groups by introducing the use of modern analytics and data mining;• As a research scientist, continue to assist with the fulfillment of the objectives of the R&D group;

Ottawa, Canada Area

• Assisted with the development of new hardware and software products which are used to measure the various photometric and colorimetric properties of luminous scenes;• Re-aligned the engineering division to follow the scientific method which led to better product development processes, improved testing procedures, and data-driven decision making;• Created new automation, acquisition and analysis strategies for companies in the photonics industry;• Developed, audited, and implemented test plans run both by myself and dedicated test personnel for new and existing products;• Educated new and existing clients in the use of various aspects of the hardware and software by performing online and on-site demonstrations; • Offered 24/7 phone and online customer support; traveled to key account locations to offer customized training, support, solution development, and issue resolution;• Represented the company by showcasing new and existing products and technologies at industry tradeshows and scientific conferences;• Contributed to the development and adoption of standards responsible for improving lighting-related public safety and satisfaction through active membership in various societies relevant to the lighting industry; • Developed new calibration techniques and procedures which improved the photometric and colorimetric accuracy, precision, repeatability, reproducibility, and traceability of imaging system calibrations delivered to customers;• Assisted the Production & Service group with high priority client system production, calibration, and shipment during critical timelines;• Offered technical training in the sciences of photometry and colorimetry, as well as in the use of products, laboratory equipment, and measurement tools to new employees;

Ottawa, Canada Area

• Tested all aspects of the in-house developed light measurement software suite shipped with every client imaging system, for scientific accuracy and validity;• Improved marketing materials used by the Sales team by authoring measurement application notes, white papers, and sample measurement files which focused on key industries and accounts;• Developed measurement acquisition, analysis, and automation solutions for R&D and production focussed client projects;• Resolved issues and offered technical support to existing clients through online troubleshooting sessions and on-site visits; • Assisted with the deployment and on-site installation of high priority client systems;• Supported the Sales team with the generation of system quotations by identifying and selecting hardware and software configurations which best suited client requirements;• Advanced potential sales opportunities to successful wins by removing any confusion the Sales engineers and potential clients may have had regarding the complex portions of the recommended imaging solutions;

Ottawa, Ontario, Canada; Sudbury, Ontario, Canada

While sharing my time between Carleton University and SNOLab, I devoted my research efforts as a physics graduate student to the Enriched Xenon Observatory (EXO) experiment. As a member of a small team within this large multinational collaboration, I helped to develop a method to detect barium ions using laser induced fluorescence in a high pressure vessel. This part of the experiment was one of two key components necessary in the efforts to experimentally confirm neutrinoless double-beta decay.EXPERIENCE AND SKILLS DEVELOPED:Monte Carlo computer simulations were created to develop and verify system designs to ensure that they met the specific requirements of the physics being explored. Several variants of a test system were constructed and tested in a state-of-the-art laboratory with Class 1000 clean room and Class 4 laser radiation qualifications.

Ottawa, Canada

• Liaised with the client and senior managers to gather, document and understand the business and technical requirements;• Delivered a formal presentation to the client on the proposed design for approval;• Designed, tested, and deployed a real-time control software in LabView which recorded accelerations and velocities in three dimensions;• Wrote and revised technical documentation, including system design specifications, test procedures and results, and deployment notes;• Part of a two-member project team designated to update a segmented wave machine software control package with the potential to be used in eight international hydraulics centers;• Worked in Linux and Windows based environments, programmed using shell scripts, C/C++, Visual Studio and Fortran to modify and update an existing control software package;• Distributed and maintained the computing security standards for the lab;• Delivered formal presentations to staff and colleagues on security and computing policies, best practices and protocols;• Assisted staff and colleagues with the design and implementation of MS Access databases used to record simulation and physical hydrologic test results;• Maintained the laboratory website, ensuring compliance with the Government of Canada Common Look & Feel directive

Master'S, Astrophysics

Activities and Societies: Tutor and teaching assistant for 1st and 2nd year physics, teaching assistant for 3rd year.

B.Sc., Honors Physics

B.Eng., Electrical & Computer

Activities and Societies: Co-editor of the Faculty of Engineering school newspaper publication "The Sextant".Participated.

Color Science

Summer short course on color science in the field of photometry

Quantum Physics And Astronomy

Component of B.Sc. Honors Physics Degree at Carleton University

Astronomy & Physics

Activities and Societies: Volunteer observatory hostOne year of 1st and 2nd year university courses in astronomy and astrophysics