Chad Gregory Email & Phone Number

Orlando, Fl, Us

New York, Ny, Us

Reporting to the President Legends Hospitality and Merchandise with a laser focus on operational efficiencies', business innovation and guest experience, tracking trends and tech advancements to develop unique hospitality experiences and align hospitality offerings with our partners ticketing strategies to drive fan participation and revenue growth. Collaborate across our internal teams – operations, finance, marketing, HR, business intelligence – to ensure we are executing at the highest level.

Orlando, Florida, Us

• Oversees $400M+ in combined F&B revenue across 12 Parks for this leading theme park and entertainment company (NYSE: PRKS): SeaWorld Orlando, San Antonio, San Diego, Busch Gardens Tampa, Williamsburg, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica Orlando, San Antonio.• Reporting to Chief Commercial Officer, leads and develops Corporate Director F&B, Corporate Chef, Corporate Director Strategy & Analytics, and Manager F&B IT Systems and Innovation; total F&B employee population of 8,000+ across the park system.• Leads the development of Corporate initiatives and strategies to fulfill aggressive revenue and EBITDA targets set by public Board through the development and implementation of effective and efficient internal systems

Chicago, Il, Us

• Realigned region and title with scope over $250M of combined F&B revenues across 21 professional league stadiums, arenas, zoos, collegiate facilities, athletic facilities, and amphitheaters in Michigan, Ohio, Arkansas, Missouri, Iowa, and Illinois• Reported to Central Division President (oversight of $1B revenue); led and developed Regional Director of Operations, three Vice Presidents of Hospitality and Strategy (small multi-unit), ten Directors of Operations, and two Senior Executive Chefs (small multi-unit)• Over six years in a Regional capacity (Manager to Vice President), led and oversaw unprecedented growth for Levy’s Sports & Entertainment Division, through new business won and 7% CAGR YoY growth at existing venues; achieved 100% retention of existing business• Served as designated leader for Levy’s growing MLS sector, with direct P&L ownership of two venues in Region and executive leadership over Levy’s 17 total MLS accounts and field leaders• Executive business partner to sports team Chief Executive Officers, Owners, and Executives for all F&B programming, revenue goals, overall KPIs, and fan experience in their venues

Chicago, Il, Us

• Realigned region and title to Director with scope over all previous venues plus two Major League Soccer stadiums in Ohio: TQL Stadium (FC Cincinnati), opened March 2019, and Lower.com Field (Columbus Crew), opened July 2021; $110M in combined F&B revenues • Led the F&B and team retail design process, capital planning, and pre-opening project management for both MLS Stadiums (TQL Stadium, Lower.com Field) over 18 months during the pandemic and opened stadiums three months apart

Chicago, Il, Us

Operational and Partner relationship oversight of the food and beverage operations for Sports and Entertainment venues across the Midwest Region.Properties include 3 outdoor music venues, 2 NFL stadiums and training facilities, 1 SEC University, 1 Zoo and 1 Arena, with a combined revenue across the region of $70 million.

Chicago, Il, Us

As Director of Operations for Palace Sports & Entertainment, inclusive of three venues (Palace of Auburn Hills, DTE music venue, Meadowbrook music venue, and Freedom Hill amphitheater), general responsibilities include all F&B financials of an operating budget of over $24 million, operational planning and execution, licensing regulations, budgeted hourly payroll of over $2.2 million and salary payroll of $1.3 million and 23 managers, capital improvements, sponsorship agreements, and overall highly visible leadership with a high level of integrity and ownership.

Chicago, Il, Us

Responsible for overall day to day operations with 12 departments heads as a direct report. Directly responsible for complete P&L, sales and labor forecasting and budgeting on a 30, 60, 90 day moving timeline and accountability of department heads in achieving targeted sales and labor numbers, in partnership with the DO. Responsible for gross food and beverage revenues exceeding $15 million. Primary scope of responsibility is inclusive of 131 suites, $2 million catering department, 5 premium bar/club locations, 1 game day restaurant seating up to 300ppl, 6 mini restaurants on club level, 50 general concession stands, 89 portable stands, and 15 general concessions bars.

Chicago, Il, Us

Responsible for overall day to day operations of all food and beverage operations of the 18,000 seat arena. Directly responsible for complete P&L, sales and labor forecasting and budgeting on a 30, 60, 90 day moving timeline and accountability of department heads in achieving targeted sales and labor numbers, in partnership with the DO. Maintaining daily operations tracking forecast, budget builds, management labor, hourly labor, and financial applications to ensure profitable growth and performance of all food and beverage outlets. Responsible for gross food and beverage revenues nearing $10 million. Effectively led the development, growth and accountability of the management team to improve on customer service, per cap spending, and client satisfaction, all with a commitment and focus to quality of products, services and efficiencies.

Westlake, Ohio, Us

Responsible for the preparation, management and control of annual operating budget in excess of $4 million. Serve as Chief Operating Officer for a membership of approximately 300 golfing members and 80 social and other classes of membership. Directly responsible for over 150 employees in peak season as well as 10 department heads. As Chief Operating Officer responsible for development and implementation of operational policies and standard operating procedures for all areas of the Club. Responsible for the positive promotion of the Club to all members and guests as well as marketing programs in attracting new members.

Bloomfield Twp., Mi, Us

Responsible for 12 department heads and over 100 employees. Responsible for training, development and accountability of all Clubhouse staff (i.e. Dining rooms, Banquets, Tennis/Golf Concession, Locker rooms, Valet) consisting of over 100 individuals during peak season. Accountable for member satisfaction and financial performance for the following areas of the club: Banquet and A La Carte Dining, Concessions on Golf Course and Pool/Tennis Facility, Valet and Locker Rooms. Worked in partnership with Executive Chef in managing all food and beverage operations with annual revenues of $3.7 million. Monitor member relations, sales, inventories, and labor cost in order to pro-actively achieve budgeted numbers. Developed and executed annual performance appraisal plan for all clubhouse staff and department managers. Prepared, in partnership with the CFO, yearly budgets for all areas inclusive of Sales, Labor, and Capital Investment.

Bloomfield Twp., Mi, Us

Harbor Springs, Mi, Us