⭐️Employee relations ⭐️Workforce planning & organizational design ⭐️Talent development ⭐️Performance management ⭐️Executive data reporting ⭐️Strategic advisor to executive leadership ⭐️Employer Brand/Marketing - Own employee review response program on Indeed, Glassdoor, etc.⭐️Supporting two SVP’s and their teams (350+ colleagues) Clients Served: - Production - PMO - Network Services/Support (Contact Center)- Network Management/Network Recruiting - Network Activation/Credentialing

⭐️Employee relations ⭐️Workforce planning & organizational design ⭐️Talent development ⭐️Performance management ⭐️Executive data reporting ⭐️Strategic advisor to executive leadership ⭐️Employer Brand/Marketing - Own employee review response program on Indeed, Glassdoor, etc.⭐️Supported 3 SVP’s and their teams (1000+ colleagues) Clients Served: - Contact Center Ops - Client Success - Sales

⭐️Develop and deliver training to the TA team, increasing capabilities across the team and driving consistent adoption of recruitment tools and processes⭐️Continually assess the effectiveness of the recruitment process with an eye to recruiter experience, recruiter productivity and candidate experience. Continually research better ways and present solutions to TA leadership.⭐️Partner with TA leadership and DEI Lead to develop and execute against strategies and build community partnerships that will infuse diversity into all facets of the candidate identification and selection process⭐️Collaborate with TA leadership, Marketing, Communications, Recruitment Marketing vendor to execute on brand compliant, compelling recruitment marketing tactics⭐️Engage with the communications team to manage employment brand properties, responding to reviews, managing escalations and providing monthly reporting⭐️Partner with TA leadership, Marketing and Communications to develop and maintain a compelling and brand compliant career website⭐️Manage and execute programs and initiatives that advance the TA function⭐️Participate in cross functional initiatives, representing TA

⭐️Full life cycle recruitment including sourcing, coordination of interviews, interview preparation, feedback delivery, and offer extension/negotiation ⭐️Responsible for managing recruitment of roles from analyst up to executive level ⭐️Collaborate with department heads to gather requirements ⭐️Assess applicants knowledge, skills and abilities through screening methods including telephone and assessments⭐️Oversee third party relationships⭐️Coach leadership on proper interview techniques to eliminate possible biasHR4HR - Executive Recruiting - Corporate Functions - Call Center - Contact Center - High Volume

-Provide strategic support to fulfillment center leadership -Lead and develop a team of non-exempt HR staff-Create and send network-wide communication -Define organization strategy while managing department initiatives -Special projects including inclusive hiring training for IXD network -Provide 24/7 support in an FC environment-Performance management reviews including compensation adjustments-Conduct HR investigations

Recruiting technical and non-technical roles-Engineering -Engineering Management -Warehouse roles -Customer Service roles

Various insurance roles whole obtaining my undergrad degree. - Call Center Rep III (promoted up) - Commercial Lines Processor- Lead, Commercial Lines Processor