Chad Hensley Email and Phone Number

• Oversee $175M network cloud operations, engineering, talent development and service management initiatives • Implement strategic roadmap aligned with 5G and 5G Core national network performance coverage and reliability metrics • Manage, train and develop 60+ team members providing knowledge, resources, incentives and support • Direct highly visible virtual and containerized functionality, implementation and maintenance sustaining performance • Plan and source strategic transformation programs driving next-generation customer experiences and cost optimization • Lead cell site build modernization deploying innovative and automated technologies and software applications • Partner with cross-functional business units building, implementing and monitoring enterprise 5G cloud network • Serve an integral role executing 5G mid-band service transforming physical assets to virtual network • Analyze and present timely and actionable data to stakeholders driving informed decision-making • Achieved national 5G mid-band coverage resulting in 200M PoPS and improved customer experience • Achieve operational performance objectives resulting in 99.9% network cloud and infrastructure availability • Forge strategic partnership alliances with hardware, telco, chip manufacturers and staff augmentation providers

• Managed enterprise network cloud services and performance initiatives • Implemented roadmap aligned with 4G national network performance coverage and reliability metrics • Recruited, managed, trained and developed software engineering team • Directed visible virtual functionality, implementation and maintenance sustaining performance • Executed strategic transformation programs driving next-generation customer experiences and cost optimization • Collaborated with cross-functional teams building, implementing and monitoring 4G network functions• Drove agile project development processes design, deployment, adoption and execution • Partnered with network and application teams deploying automation solutions and best practices • Spearheaded Docker containers architecture design and full-stack application migration • Achieved network function deployment objectives optimizing efficiencies and reducing labor from 5 to 1 • Exceeded performance objectives scaling network next generation delivery and promotion

• Managed network technical performance data-driven initiatives • Defined and implemented strategic, processes and metrics aligned with network performance objectives• Collaborated with cross-functional teams scoping technical requirements and delivering quality outcomes • Built and deployed enterprise datawarehouse providing real-time network performance metrics data • Analyzed and presented actionable data and recommendations to stakeholders driving informed decision-making • Oversaw and directed Hadoop distributed storage cluster leveraging ELK for data indexing and logging • Implemented machine learning and ETL applications saving $1.5M annual reducing CDR processes • Built and deployed data governance portal enabling $1M OPEX savings • Decomposed monolithic applications into microservices reducing physical hardware footprint by 40%• Exceeded performance objectives resulting in increased network reliability and promotion

• Managed network system integration application initiatives • Defined and implemented strategies, processes and metrics aligned with performance objectives • Collaborated with cross-functional teams developing cloud-based application solutions • Exceeded performance objectives innovating new applications and attaining promotion