• Led office technology management and planning for hardware and software acquisition including improvement in operations and system backup• Successfully migrated aged system that supported sensitive document archive • Designed template and process for electronic mailing list

• Managed grant focused on program that utilized greenhouse plants for botanical testing • Spearheaded Greenhouse Oversight supporting strategic planning for seed and plant selection within budget with project lead (Morgan State University professor)• Established pesticide plan: Neem oil, horticulture spray, and mineral oil to deal with pests (mealy bugs and aphids)• Coordinated irrigation system design and implementation• Completed monthly/quarterly project reports… Show more • Managed grant focused on program that utilized greenhouse plants for botanical testing • Spearheaded Greenhouse Oversight supporting strategic planning for seed and plant selection within budget with project lead (Morgan State University professor)• Established pesticide plan: Neem oil, horticulture spray, and mineral oil to deal with pests (mealy bugs and aphids)• Coordinated irrigation system design and implementation• Completed monthly/quarterly project reports, documentation and presentations as needed Show less

• Coordinated schedule delivery times and procedures with customers to assure exemplary customer service • Managed time and plan deliveries while factoring in prep time, load time, and travel• Supported colleagues in other departments by assisting with plant care• Championed strong communication skills to ensure delivery vehicle and tools were in good working condition• Developed website using Shopify; updated pricing information, merchandise images and customer usability and… Show more • Coordinated schedule delivery times and procedures with customers to assure exemplary customer service • Managed time and plan deliveries while factoring in prep time, load time, and travel• Supported colleagues in other departments by assisting with plant care• Championed strong communication skills to ensure delivery vehicle and tools were in good working condition• Developed website using Shopify; updated pricing information, merchandise images and customer usability and navigation Show less

• Conducted quality control and assurance for pharmaceutical invoices to ensure safety in pharmaceutical products• Reduced waste and overall cost of paper invoicing by 87.5% by redesigning template switching to electronic invoicing

• Assisted restaurant management to ensure quality food service provided to international World Bank and International Monetary Fund member patrons• Accomplished entry-level waiter duties and based upon recommended improved procedures, schedules, and food service efficiency led to increased managerial duties • Averaged $1,200 - $1,800 in total sales per shift, representing top 5% of sales• Trained new staff including new waiters, waitresses, and restaurant assistant manager

• Assisted the Regulatory Affairs and Product Development departments in submission of two 510(k) medical device submissions to the Food and Drug Administration (FDA) • Acquired skills and familiarity with Documentum, Adverse Event Reporting Systems (AERS) and other software systems