Chad Jackson Email & Phone Number

Columbus, Ohio, Us

Dublin 2, Ie

As a transformational leader dedicated to building the next generation of technology leaders, I oversee recruitment, staffing, and talent development for Midwest Market Unit while also serving as a practitioner and client account lead. I was instrumental in expanding the team from 12 to 200 over 3.5 years.➡️ SELECTED ACCOMPLISHMENTS:☑ Grew practice 35% and increased diverse population 80% over 24 months by driving disciplined recruiting activities across HR, Recruiting, and Business practitioners, creating the fastest growing market unit in North America.☑ Drove effective training programs focused on cloud certification, publication of thought leadership, and build out of strategy disciplines to respond to market pivot to cloud and digital transformation skills.☑ Built out enhanced analytics to enable predictive insights on supply vs. demand, team utilization, and sales.☑ Oversaw effective performance feedback and mentoring activities. Elevated role of career counselor and sponsored supplemental mentoring activities leveraging the depth and experience of the broader team.☑ Applied innovative new employee integration methods during Covid and ensured person-to-person interactions increased to compensate for virtual work environment, leading to lowest attrition rate in strategy and consulting (12%).

Dublin 2, Ie

📌 EXECUTIVE LEADERSHIP: Staff Led: 250+ Globally | P&L: $35M – $50M | Global Territory: NA (Northeast & Midwest), LATAM, EMEA, IndiaI was promoted to serve as the Client Account Lead for Fiserv and Synchrony Financial, representing up to $50M in revenue. My job was to orchestrate the alignment of services – strategy, technology advisory, technology, digital agency services, and systems integration – to client needs. I play a crucial role in defining scope, shaping solutions, pricing deals, and negotiating commercial contracts for the largest programs.➡️ SELECTED ACCOMPLISHMENTS:☑ Tripled annual sales and revenue, establishing a diamond client relationship with annual revenue exceeding $50M.☑ Instituted and scaled foundational capabilities for digital transformation (cloud foundation, client migration factories, intelligent operations, agile and devops enablement, application modernization, and cloud migration) within both leading US banking clients and multi-service line Fintech.☑ Restored client confidence in recovery context, enhanced profitability on a revenue basis of $35M, and positioned relationship for next phase of growth.☑ Reduced project failures and increased profitability by 300 basis points.☑ Increased service value through collaboration with ecosystem partners (Salesforce, IBM, Microsoft, Google).☑ Built high-performing teams by recruiting top leaders from practices to support sales pursuits and promoting effective cross-practice collaboration.☑ Valued as a key collaborator in executive strategy sessions regarding delivery of technology and predictable outcomes.

Dublin 2, Ie

📌 EXECUTIVE LEADERSHIP: Business Process Improvement/Transformation | Cross-Functional Team Leadership | Strategic Planning& ExecutionI drive innovation in core banking and payment technology adoption by establishing factory capabilities for client conversion and new product onboarding across credit union and community bank segments. I build relationships with clients and advise them on the right pacing and sequencing of transformation activities (agile/devops, cloud migration, application modernization, big data analytics, intelligent automation and operations) to sustain transformation programs and to achieve measurable results. I have earned my reputation as an industry expert in divestiture and post-merger integration.➡️ SELECTED ACCOMPLISHMENTS:☑ Architected migration factory capability to enable upgrade of 300+ financial institutions in 24-36 months to enhanced, cloud-enabled banking and payments capabilities.☑ Led the standup of new corporate infrastructure, data center, and client migrations for Top 10 Bank☑ Created digital transformation roadmaps and early execution for several leading US financial services clients.☑ Served as Delivery Lead for Commercial Card platform modernization.

Dublin 2, Ie

My responsibilities grew and expanded over the years. I led solution architecture and delivery for product origination and service platforms involving multi-party and global delivery models. I assisted in logical architecture definition, roadmap and KPI definition, and value-realization tracking across both build and operate phases. My roles included managing multi-party and complex internal stakeholder relationships, supervising application development teams, overseeing merger integration and divestiture programs, and providing advisory support to enterprise-level portfolio management and governance.