Chad Koch Email & Phone Number

Mishawaka, IN, US

Bloomington, Indiana Area

• Physically inspects roof installations for quality and workmanship
• Issues the roof warranty in accordance with the Duro-Last specifications
• Makes repairs to Duro-Last roofs
• Conducts on-site training classes and offers guidance to contractors in proper roof installation
• Provides support to Duro-Last contractors and sales reps in territory
• Schedules inspections and repairs and prepares reports for warranties

JBLM, WA

• Managed education, training, and travel programs for a battalion of over 450 personnel.
• Greatly increased junior staff preparedness through training and mentoring on military policy and job-specific duties.
• Streamlined standard operating procedures and guidance structure for 5 subordinate units.
• Proactively updated senior staff and clients by conducting weekly meetings.
• Created and implemented trackers to establish further training and educational needs.
• Directed daily tasks of junior staff while managing team projects of over 25 people each.

Fort Campbell, KY

• Oversaw entire electronics maintenance shop including repairs, installations, work orders, filing, and troubleshooting.
• Trained, mentored, and supervised 11 junior staff while promoting positive, team-oriented environment.
• Ensured seamless movement of equipment through timely repairs and upgrades, quick emergency service response, and meticulous recordkeeping and reporting.
• Dramatically decreased equipment downtime by facilitating communication among peers, supervisors, and customers.

Fort Drum, NY

• Oversaw repair of over 350 electronic/communication equipment pieces, working within strict time constraints.
• Anticipated personnel shortages and provided additional support to the Regiment by cross-training in Computer/Detection Systems Repair and as Radio Transmitter Operator.
• Consistently accountable for shop equipment worth over $165,000.

Camp Youngsan, South Korea

• Managed service of over 675 electronic/communication equipment pieces and $275,000 worth of CBRN equipment.
• Acquired additional duty as the Chemical, Biological, Radiological and Nuclear Defense (CBRN) Supervisor.
• Provided reliable electronic/communication maintenance support to units throughout Korean peninsula and Japan.
• Volunteered in Good Neighbor programs.

Romulus, Michigan

• Managed daily store operations, supervised shifts, and motivated staff’s best performance through ongoing coaching.
• Anticipated customer needs by engaging in regular conversation and providing quick resolutions to issues that arose.
• Ensured strong community presence by volunteering to organize multiple charity events.

Education record

General Studies

General Studies