Senior Finance Manager
Current• Led the finance team to achieve a remarkable 99.8% accuracy rate in completing all audits and SLAs, with over 400 successful instances.• Compiled high-quality, in-depth narratives of significant variances to prior year, budget, and prior forecast; effectively highlighting trends and significant drivers of the forecast. • Identified and resolved a multi-million dollar unsettled cash discrepancy through meticulous investigation. Developed a strategic roadmap, fostered collaboration within the team, and implemented rigorous desk procedures to prevent and promptly address future financial discrepancies. These measures fortified the client's financial stability and upheld their reputation. • Provide expert guidance and direction to a dedicated team of 17 professionals, ensuring alignment with annual financial, operational, and strategic objective. • Guided Operations Managers in comprehending customer needs for Customer Service Requests (CSRs) and conducted monthly reviews to ensure the team executed tasks promptly and effectively.