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Chad Ferguson Email & Phone Number
Senior CX Automation and AI Architect
at
Zendesk
2 work emails found
@zendesk.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Senior CX Automation and AI Architect
Location
Madison, Wisconsin, United States
Company size
Who is Chad Ferguson? Overview
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Quick answer
Chad Ferguson is listed as Senior CX Automation and AI Architect at Zendesk, a company with 7198 employees, based in Madison, Wisconsin, United States. AeroLeads shows a work email signal at zendesk.com and a matched LinkedIn profile for Chad Ferguson.
Chad Ferguson previously worked as Senior CX Automation & AI Architect at Zendesk and Senior Chatbot Conversation Designer at Zendesk. Chad Ferguson holds Computer Information Systems, 3.56 from Edgewood College.
Company email context
Email format at Zendesk
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{first_initial}{last}@zendesk.com
92% confidence
AeroLeads found 2 current-domain work email signals for Chad Ferguson. Compare company email patterns before reaching out.
Profile bio
About Chad Ferguson
Chad Ferguson is a Senior CX Automation and AI Architect at Zendesk. He possess expertise in microsoft office, windows 7, windows, php, adobe creative suite and 19 more skills.
Listed skills include Microsoft Office, Windows 7, Windows, Php, and 20 others.
Current workplace
Chad Ferguson's current company
Company context helps verify the profile and gives searchers a useful next step.
Zendesk
12 roles
Chad Ferguson work experience
A career timeline built from the work history available for this profile.
Senior Cx Automation & Ai Architect
Current
Oct 2024 - Present
Senior Chatbot Conversation Designer
Current
Jan 2022 - Present
Premier Support Engineer
Providing world-class Technical Support to some of Zendesk's largest logos.Working closely with Success, Sales, Product, Services, and other customer experience teams to provide a holistic customer experience that ensures the client's goals are achieved.Building and maintaining internal technical documentationBuilding and restructuring the onboarding and.
Feb 2021 - Jan 2022
Associate Premier Support Engineer
I work closely with the customer experience team to provide a hands-on, white glove, support experience to some of Zendesk's largest clients. My day-to-day includes client management, technical support, documentation creation and revision, training, and most importantly - I make sure all of our Premier clients are getting the top notch and friendly support.
Apr 2019 - Feb 2021
Senior Technical Support Engineer
Jul 2018 - Apr 2019
Technical Support Engineer
Mar 2017 - Jul 2018
Aug 2015 - Mar 2017
Network Analyst Intern
Software used: Office Suite, SAP Business Objects, Clarity PPM, Access, Sharepoint 2013
Mar 2015 - Aug 2015
Circulation Assistant
Assisted library patrons in finding books, media, and research materials using the Edgewood library database as well as external databases. Assisted with technical support questions for PC and Mac in the library computer lab and troubleshooting printer hardware issues.
Aug 2012 - May 2015
Web Development Intern
Edited and developed web content for Edgewood College. I met directly with stakeholders to establish project goals and scope, assist with wireframing, and develop the content within either DNN (DotNetNuke) or Sharepoint. I was mainly focused on creating content using the Bootstrap framework within DNN as well as working on implementing Bootstrap in.
Feb 2014 - Apr 2015
Student Computer Help Desk Assistant
Provided in-person and phone support for library computer lab software and hardware as well as campus technologies such as the website, registration, and more. Helped develop and document policies and procedures for new library devices and technologies. Co-presented a piece on introducing mobile devices into libraries with Madison College librarians at the.
Jan 2010 - Aug 2012
Team & coworkers
Colleagues at Zendesk
Other employees you can reach at zendesk.com. View company contacts for 7198 employees →
AW
Aaron Williams
Colleague at Zendesk
Atlanta Metropolitan Area, United States
View →
DR
Dianne Rose Rea
Colleague at Zendesk
Laguna, Calabarzon, Philippines, Philippines
View →
OB
Ouerdia Boudjedaimi
Colleague at Zendesk
San Francisco Bay Area, United States
View →
MM
Minerva Mosquera
Colleague at Zendesk
Cavite, Calabarzon, Philippines, Philippines
View →
RF
Roger Fang
Colleague at Zendesk
Melbourne, Victoria, Australia, Australia
View →
DT
Damen Turnbull
Colleague at Zendesk
Gold Coast, Queensland, Australia, Australia
View →
NV
Nina Vossschulte
Colleague at Zendesk
Hamburg, Germany, Germany
View →
AG
Alejandro González Estrada
Colleague at Zendesk
Mexico, Mexico
View →
EO
Erin O'Callaghan
Colleague at Zendesk
Madison, Wisconsin, United States, United States
View →
KE
Katarzyna Emilia Wojcikiewicz, Msc
Colleague at Zendesk
Cracow, Małopolskie, Poland, Poland
View →
Aaron Williams
Colleague at Zendesk
Atlanta Metropolitan Area, United States
View →
DR
Dianne Rose Rea
Colleague at Zendesk
Laguna, Calabarzon, Philippines, Philippines
View →
OB
Ouerdia Boudjedaimi
Colleague at Zendesk
San Francisco Bay Area, United States
View →
MM
Minerva Mosquera
Colleague at Zendesk
Cavite, Calabarzon, Philippines, Philippines
View →
RF
Roger Fang
Colleague at Zendesk
Melbourne, Victoria, Australia, Australia
View →
DT
Damen Turnbull
Colleague at Zendesk
Gold Coast, Queensland, Australia, Australia
View →
NV
Nina Vossschulte
Colleague at Zendesk
Hamburg, Germany, Germany
View →
AG
Alejandro González Estrada
Colleague at Zendesk
Mexico, Mexico
View →
EO
Erin O'Callaghan
Colleague at Zendesk
Madison, Wisconsin, United States, United States
View →
KE
Katarzyna Emilia Wojcikiewicz, Msc
Colleague at Zendesk
Cracow, Małopolskie, Poland, Poland
View →
3 education records
Chad Ferguson education
Computer Information Systems, 3.56
Liberal Arts Transfer, Liberal Arts And Sciences/Liberal Studies
Diploma
Cedar Falls High School
FAQ
Frequently asked questions about Chad Ferguson
Quick answers generated from the profile data available on this page.
What company does Chad Ferguson work for?
Chad Ferguson works for Zendesk.
What is Chad Ferguson's role at Zendesk?
Chad Ferguson is listed as Senior CX Automation and AI Architect at Zendesk.
What is Chad Ferguson's email address?
AeroLeads has found 2 work email signals at @zendesk.com for Chad Ferguson at Zendesk.
Where is Chad Ferguson based?
Chad Ferguson is based in Madison, Wisconsin, United States while working with Zendesk.
What companies has Chad Ferguson worked for?
Chad Ferguson has worked for Zendesk, Tds Telecom, Edgewood College, and Madison Area Technical College.
Who are Chad Ferguson's colleagues at Zendesk?
Chad Ferguson's colleagues at Zendesk include Aaron Williams, Dianne Rose Rea, Ouerdia Boudjedaimi, Minerva Mosquera, and Roger Fang.
How can I contact Chad Ferguson?
You can use AeroLeads to view verified contact signals for Chad Ferguson at Zendesk, including work email, phone, and LinkedIn data when available.
What schools did Chad Ferguson attend?
Chad Ferguson holds Computer Information Systems, 3.56 from Edgewood College.
What skills is Chad Ferguson known for?
Chad Ferguson is listed with skills including Microsoft Office, Windows 7, Windows, Php, Adobe Creative Suite, Java, Css, and Sql.
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