* Providing business and commercial insights to senior business leaders with recommendations on market, business performance and operational activities to inform decision-making.* Financial modelling - 3-way modelling, budget & forecasting, long term strategic planning, commercial finance, pricing, scenario analysis, profitability by segment* Market monitoring and benchmarking - sourcing of market and competitor data to determine market share and inform business with recommendations* Efficiency management - scope of role included collaborating with sales and operations to implement process improvement opportunities based on analytics and systemising processes* Data management - working with large datasets and governance of data quality to derive meaningful insights and recommendations for the business. Working with IT and Third-Party Vendors to obtain data needed to support the business strategy.

SENIOR MANAGER, Consumer Bank Remediation■ Building a methodology and framework to review and remediate customers of mortgages due to error or misconductSENIOR MANAGER, Financial Advice Remediation■ Developed compensation calculation methodologies to remediate customers under the Financial Advice review program. Included consultation with industry experts and and development of complex models to calculate monetary compensation values.

■ Partner with business to assist in the commercial assessment and viability of investment opportunities based on understanding of the payments business and market competitiveness. ■ Conducting annual financial planning of the business unit and consistently update forecasts to manage expectations of business stakeholders.■ Completion for monthly management reporting of financial results of divisional business

■ Financial modelling for pricing and preparation of business cases■ Develop in depth analysis of results and trends in consultation with the business unit stakeholders■ Management and administration of the following finance systems including the GL, Budgeting and Forecasting reporting, Payroll, Accounts Payable & Receivables, and Client Billing

■ Creation of financial models and reports for new client opportunities, acquisition offers and investment initiatives■ Developed pricing models and scenarios for new and existing client contract negotiations, based on standardised pricing protocols within Cuscal’s business practice■ Forecast profitability of Cuscal owned ATM fleet based on a series of scenarios and variables■ Forecast profitability of Cuscal’s card portfolio based on strategy and industry behaviour.

■ Front office role reporting to the Director of Commercial Finance■ Financial modelling - Responsible for all financial modelling activity for potential lending opportunities. Implementation of an efficient and robust data mining protocol was necessary to promote high-volume data extraction and analysis for various projects and deals in the pipeline.■ Validated, repaired, enhanced and rebuilt all existing commercial models underpinning the Commercial Finance business■ Business Integration - Worked with both Treasury Operations and Banking Operations to re-engineering the process flow between their operations with the Commercial Finance business unit.■ Management Reporting - Monthly routine task to prepare a revenue report, asset projection, and margin forecast for the Commercial Finance business. ■ Process Improvement Initiatives – Developing self-serviced forecasting models that provides revenue and asset value projections splitting results into requisite time buckets

■ Involved in projects that relate to Finance Business Solutions■ Performed business analyst function on projects related to:■ Change to General Ledger to report based on IFRS accounting standards■ Creation of MS Access database tool to automate reporting of monthly upfront fees of home loan portfolio

SENIOR BUSINESS ANALYST, PRODUCT DEVELOPMENT (March 2002 - October 2004)■ Continued business analyst activities with additional responsibilities■ Developed project plans and schedules■ Constructed project costing and resource plan■ Coordinated efforts from stakeholders and other project staffBUSINESS ANALYST, PRODUCT DEVELOPMENT (July 2000 - February 2002)■ Drafting of Business Requirements Documents for projects related to new product initiatives and change to existing products■ Process improvement initiatives for management of products■ Engaged technical analysts to translate business requirementsACCOUNT MANAGER (Jan 2000 - Jun 2000)■ Processed loans for high net worth individuals■ Creation of loan facilities across residential and share portfolios■ Engaged relationship managers of status of paperwork■ Engaged credit risk to obtain approvals