Chad Loomis Email & Phone Number

Camarillo, California, United States

Thousand Oaks, CA

Successfully led over fifty software related projects including two company-wide system launches used by employees throughout the U.S. and globally. Created and documented new processes within the law operations department which resulted in a 90% reduction in project timelines. Worked with cross-functional teams domestic and globally to create and maintain.

Ventura, CA

Led a group of cross-functional QA, engineering, vendors and other project stakeholders’ teams to achieve over twenty successful project launches and over fifty client software upgrades with no downtime or revenue loss. Created and documented new processes that automated quality assurance (QA) testing resulting in a 50% reduction of data integrity errors.

Ventura, CA

Created, edited and deployed both Mac and Windows 150+ page installation manuals for branch self-service computers, network and printers. Using HTML / CSS, developed a “documentation center” on the company Intranet that helped significantly reduce information delivery time.

Ventura, CA

Monitored and supported network connectivity for over 800 Kinko’s branches. Trained the helpdesk/call center on wide ranging IT solutions (including software, hardware and network support) reducing the number of 3rd level escalations from 40 to 10 per week.