Chad Pierce Email & Phone Number

New York, NY, US

New York, NY, US

New York, NY, US

• ▶ SCOPE: Consecutively promoted to lead global IT architecture and solutions, ensuring practical and innovative technical applications to enable and support business strategies for global organization with 15K.
• Improved continuity and business planning with IT strategic plan and project governance. Renegotiated and restructured IT contracts lowering third-party expenditure.
• Transitioned support platform from Zendesk to Salesforce, enacting a 2-year strategic plan and improving data insight of members. Built strategy and testing and led deployment.
• Reduced cost by $1M. Migrated 5K team members from Zoom to Google Meet in 16 days smoothly through precise planning.
• Updated wireless network to issue unique passwords and allow users to reset them via a self-serve portal. Enabled automation for headless devices to connect without passwords. Focused on unrealized opportunities to.
• Established global change management process. Owned solutions and services, overseeing IT infrastructure architecture.

New York, NY, US

• ▶ SCOPE: Promoted consecutively from IT Infrastructure Manager and Technical Systems Director to Chief of Staff, reporting directly to SVP of Building Technology. Applied founder’s growth-focused model to building IT.
• Oversaw internal corporate service desk, improving processes and operations within 6.5 months.
• Ran technical support across US while company was starting to expand internationally to Europe. IT INFRASTRUCTURE MANAGEMENTAs IT infrastructure manager hired to align business segments and manage IT-centric projects.
• Enhanced, improved, and streamlined IT processes across all WeWork locations in fast-paced environment.
• Developed metrics to improve IT logistics, user access, and ensure privacy and integrity across organization-wide IT infrastructure.
• Assumed ownership of print systems and contracts, including one making WeWork the world’s largest leaser of a single HP printer model.

• ▶ SCOPE: Recruited to lead technology program management, coordinating various IT and data migration projects. Integrated IT builds, managing network engineers while getting immersed in the world of hands-on learning.
• Selected to participate in Cisco Corporate’s relocation panel, showcasing ShoreGroup’s migration practice for clients. Demonstrated how to plan, manage, and coordinate relocation of users and network voice and data.
• Led key projects including data migration for Sirius XM to cloud (collapsing 2 data centers) and corporate relocation for Sony corporate headquarters.
• Facilitated project design and deployment of Conde Nast’s relocation into One World Trade Center.
• Enabled intelligent building management throughout entire building, supporting critical video surveillance, access control, and IP-based communications.
• Steered contact center migration with collaborative voice and networking upgrades and deployments for IQVIA (Quintiles), world’s largest health information technology and clinical research company.

Denver, US

▶ SCOPE: Managed select projects for the organization, coordinating the delivery of Cisco Unified voice solutions to clients while managing internal resources to successfully complete projects.

▶ SCOPE: Oversaw project management as estimator and site foreman for a construction firm, creating budgets, and managing staffing and project timelines. Managed large-scale projects in New York and Tri-State Area.

Greeley, CO, US

▶ SCOPE: Created and maintained the project schedule, coordinated daily activities of those working onsite. managed the logistics of scheduled work to meet the timeline for the completion of the project.

Edmonton, Alberta, CA

▶ SCOPE: Coordinated daily activities of those working onsite, confirming the work being preformed met both company and local municipal standards.