Chad Mashburn Email & Phone Number

Provo, Ut, Us

Provo, Utah, United States

- Developed and executed brand management strategies that improved visibility and engagement across campaigns by 20%.- Collaborated and communicated clearly with internal teams to delegate tasks and manage ongoing campaigns, leveraging automation and analytics tools to track KPIs and boost campaign participation by an average of 200% from previous years.- Optimized campaign performance by analyzing marketing data and presented findings to institutional executives.

Provo, Utah, United States

- Spearheaded brand campaigns that raised over $2 million in total for Church Education System brands, contributing to a 30% increase in donations.- Managed a CRM with over 10,000 contacts, streamlining communication and logistical planning for campaign events.- Led strategic planning efforts to develop innovative customer experience (CX) strategies, significantly boosting donor engagement and satisfaction through applied project management skills.

Provo, Utah, United States

- Conducted comprehensive desk research on Donor Advised Funds (DAFs), providing valuable insights which informed DAF sponsors on how to best improve strategic marketing efforts.- Assisted in designing, implementing, and analyzing research studies, contributing to high-impact initiatives supported by the Bill & Melinda Gates Foundation, and helping to shape effective go-to-market strategies.- Facilitated cross-functional collaboration, enhancing operational excellence and effective knowledge sharing across the organization.

Panama City Beach, Florida, United States

- Coordinated logistics for resort events, resulting in a 27% increase in guest attendance through targeted marketing strategies.- Managed on-site event operations, ensuring seamless execution and high levels of guest satisfaction, contributing to a significant increase in positive guest feedback.- Collaborated with internal and external partners to develop innovative event concepts, enhancing the overall guest experience.

Orlando, Florida, United States

- Provided exceptional guest service to over 5,000 guests daily, ensuring operational excellence in a fast-paced, high stakes environment.- Collaborated with fellow cast members to execute enhanced daily operations, contributing to an increase in overall guest satisfaction scores.- Achieved a record by cycling through the highest number of guests for the entire month within a one-hour window.

Pleasant Grove, Utah, United States

- Directed operations and managed budgets, implementing over 25 new digital strategies to enhance organizational efficiency, resulting in a 15% revenue increase within 4 months.- Cultivated a culture of inclusive team dynamics, improving employee satisfaction by 10% according to survey results.

Rexburg, Idaho, United States

- Managed customer issues and challenging situations by accessing internal databases to develop solutions- Directed over 50 members per day to resolve account problems and navigate internal systems to handle routine needs- Executed transactions for membership renewals and extensions