Chad Mcdaniel Email & Phone Number
@oracle.com
3 phones found area 303, 650, and 800
LinkedIn matched
Who is Chad Mcdaniel? Overview
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Chad Mcdaniel is listed as Director, Customer Support - Storage, Virtualization and Operating Systems at Oracle, a company with 202102 employees, based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at oracle.com, phone signal with area code 303, 650, 800, and a matched LinkedIn profile for Chad Mcdaniel.
Chad Mcdaniel previously worked as Director, Customer Support - Storage, Virtualization & Operating Systems at Oracle and SR Customer Success Manager, Tape Technology Service Center at Oracle Corporation. Chad Mcdaniel holds Bachelor'S Degree, Information Technology from University Of Phoenix.
Email format at Oracle
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AeroLeads found 1 current-domain work email signal for Chad Mcdaniel. Compare company email patterns before reaching out.
About Chad Mcdaniel
Diversified experience in the Telecommunication and IT industry with an emphasis on customer care management and technology support. I am proven leader who fosters teamwork and goal achievement.
Listed skills include Service Delivery, Call Centers, Vendor Management, Telecommunications, and 18 others.
Chad Mcdaniel's current company
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Chad Mcdaniel work experience
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Director, Customer Support - Storage, Virtualization & Operating Systems
CurrentDirector of Customer Support in the Storage, Virtualization & Operating System organization. I have a global team of 60 employees, consisting of Senior Support Managers and high level Technical Engineers, located in the US, EMEA and APAC. As a member of the management team, I assist in the development of short, medium, and long term plans to achieve.
Sr Customer Success Manager, Tape Technology Service Center
- Direct management for 27, Tier 2 & 3 technical support staff. Indirect management of 4 support professionals and their associated staff.
- Escalation Management for all levels of support.
- Provide technical account management in conjunction with the Sales team for several large customer accounts.
- Engineering product management review.
- Create and maintain product-specific "expert" groups to work on customer issues.
- Create metrics and drive adherence to the policies and procedures as defined.
Quality Assurance Manager
- Lead, plan and manage the development of software quality assurance products and tools.
- Work with project team to create project plans and system requirements.
- Lead quality assurance team including resource allocation, recruiting, retaining, and professional development.
- Lead quality assurance development cycle including overall product quality responsibility.
- Develop, run and maintain test plans, test cases and test scripts.
- Perform risk analysis and contingency planning.
Call Center Manager
- Manage and develop a large group of diverse employees consisting of front line and supervisory employees.
- Investigate and resolve customer concerns in an efficient and timely manner.
- Set, monitor and achieve quality goals that consistently meet internal objectives.
- Set, monitor and achieve customer quality goals based on customer satisfaction survey.
- Project and time management for all aspects of individual objectives and those of the customer care center.
- Communicate effectively both internally and externally.
Colleagues at Oracle
Other employees you can reach at oracle.com. View company contacts for 202102 employees →
Ryo Tokuyama
Colleague at OracleTokyo, Tokyo, Japan, Japan
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JM
José Marqués
Colleague at OracleGreater Madrid Metropolitan Area, Spain
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AN
Alberto Nordmann
Colleague at OracleSão Paulo, Brazil, Brazil
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RD
Radhika Dias
Colleague at OracleGreater Sydney Area, Australia
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SB
Shaji Balakrishnan Nair
Colleague at OracleBengaluru, Karnataka, India, India
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XN
Xueying Nie
Colleague at OracleShenzhen, Guangdong, China, China
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EM
Elettra M.
Colleague at OracleCzechia, Czech Republic
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PM
Phillip Marcal, Pmp, Csm
Colleague at OracleNew York, New York, United States, United States
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AM
Anita Mikulič
Colleague at OracleSlovenia, Slovenia
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AA
Anghel Anita
Colleague at OracleRomania, Romania
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Chad Mcdaniel education
Bachelor'S Degree, Information Technology
Associates, Business Management
Frequently asked questions about Chad Mcdaniel
Quick answers generated from the profile data available on this page.
What company does Chad Mcdaniel work for?
Chad Mcdaniel works for Oracle.
What is Chad Mcdaniel's role at Oracle?
Chad Mcdaniel is listed as Director, Customer Support - Storage, Virtualization and Operating Systems at Oracle.
What is Chad Mcdaniel's email address?
AeroLeads has found 1 work email signal at @oracle.com for Chad Mcdaniel at Oracle.
What is Chad Mcdaniel's phone number?
AeroLeads has found 3 phone signal(s) with area code 303, 650, 800 for Chad Mcdaniel at Oracle.
Where is Chad Mcdaniel based?
Chad Mcdaniel is based in Denver Metropolitan Area, United States, United States while working with Oracle.
What companies has Chad Mcdaniel worked for?
Chad Mcdaniel has worked for Oracle, Oracle Corporation, Global Crossing, and Confertech International / Frontier Confertech.
Who are Chad Mcdaniel's colleagues at Oracle?
Chad Mcdaniel's colleagues at Oracle include Ryo Tokuyama, José Marqués, Alberto Nordmann, Radhika Dias, and Shaji Balakrishnan Nair.
How can I contact Chad Mcdaniel?
You can use AeroLeads to view verified contact signals for Chad Mcdaniel at Oracle, including work email, phone, and LinkedIn data when available.
What schools did Chad Mcdaniel attend?
Chad Mcdaniel holds Bachelor'S Degree, Information Technology from University Of Phoenix.
What skills is Chad Mcdaniel known for?
Chad Mcdaniel is listed with skills including Service Delivery, Call Centers, Vendor Management, Telecommunications, Managed Services, Management, Call Center, and Process Improvement.
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